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Cloud Infrastructure Support Expert
hace 1 semana
**Key Responsibilities**
- Maintain documentation for all cases including queries, process steps, and resolutions consistent with customer commitments, prescribed protocols, and processes.
- Mentor junior support engineers as needed or requested by management.
Requirements
- +1 year of technical and customer support experience required.
- +85% English level both oral & written.
- Basic knowledge of virtualization.
- Network basic connectivity.
