Technical Atlassian Support Specialist
hace 3 semanas
**Job Title:** Technical Atlassian Support Specialist
**Location:** Costa Rica
We are seeking a highly skilled and experienced Technical Atlassian Support Specialist to join our team at Vs-Staffing. As an expert in Atlassian product administration, you will play a vital role in ensuring the smooth operation of our Atlassian tools.
Responsibilities:
- Manage, configure, and optimize Atlassian products, including Jira Service Desk, Jira Software, and Confluence.
- CUSTOMIZE AND TAILOR ATLASIAN TOOLS TO MEET SPECIFIC NEEDS AND WORKFLOWS OF THE ORGANIZATION.
- Provide hands-on support to users, troubleshoot issues, and deliver training sessions to ensure efficient and effective utilization of Atlassian products.
- Collaborate with cross-functional teams to integrate Atlassian tools with other systems, maximizing their impact on organizational processes.
- Implement and maintain security measures to safeguard Atlassian systems, ensuring compliance with industry standards and company policies.
- Create and maintain comprehensive documentation related to Atlassian configurations, customizations, and best practices.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
- Minimum of 3 years of hands-on experience working with Atlassian products, specifically Jira Service Desk, Jira Software, and Confluence.
- Proficiency in Atlassian product administration and configuration.
- Strong understanding of Jira workflows, custom fields, and permissions.
- Experience with Confluence page creation, template design, and space management.
- Excellent communication skills with the ability to interact effectively with technical and non-technical stakeholders.
- Proven ability to troubleshoot and resolve issues efficiently, ensuring minimal disruption to daily operations.
- Ability to collaborate with cross-functional teams and stakeholders to understand business requirements and align Atlassian solutions accordingly.
Estimated Salary Range: $60,000 - $80,000 per year
About Us: Vs-Staffing is a leading staffing agency providing top talent to companies worldwide. We value our employees and offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment.
What We Offer:
- A competitive salary range of $60,000 - $80,000 per year.
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Ongoing training and development opportunities to enhance your skills and advance your career.
- A collaborative and dynamic work environment with a team of experienced professionals.
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