Data Driven Program Manager for Process Innovation
hace 11 horas
Drive impactful process improvements at Amzn Support Srvcs Costa Rica.
About the RoleWe are seeking a highly skilled Data Driven Program Manager to lead initiatives that drive business outcomes and improve operational efficiency. The ideal candidate will possess a strong background in program management, excellent analytical skills, and the ability to communicate effectively with cross-functional teams.
Key Responsibilities- Project Management: Lead complex projects from initiation to closure, ensuring timely delivery and alignment with business objectives.
- Change Management & Innovation: Develop and implement new ideas and approaches to enhance decision making and drive process improvements.
- Results & Accountability: Ensure effective controls are established and maintained across the organization, driving results and measuring attainment of outcomes.
- Collaboration: Partner with product managers, site leaders, operation managers, business analysts, and machine learning teams to identify, define, and execute process improvement projects.
- MBA or Master's degree in a related field
- Certified Six Sigma Green or Black Belt
- Certified Project Management Professional (PMP)
- Proven analytical aptitude, including the ability to mine and analyze large, complex data sets
- Experience working with a global team
This is an exciting opportunity to join our team and contribute to driving business excellence at Amzn Support Srvcs Costa Rica.
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