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Amazon Web Services is seeking a highly skilled Billing Specialist to support our fast-growing Professional Services practice. This is a unique opportunity to gain hands-on experience in Billing & Invoicing and Revenue Management across the countries in the Americas that we support.
Key Responsibilities- Own and deliver all financial transactions for Professional Services, including monthly billing, credit and rebills, prepayments, support revenue and cost accrual reconciliations and reporting.
- Provide day-to-day support of stakeholders' inquiries while adhering to defined SLAs.
- Invent new ways to define and measure program effectiveness and organizational productivity.
- Streamline and standardize billing processes to align with global best practices and maintain controls and compliance.
- Coordinate with teams across Leadership, BusAdv, Finance, Accounting, Tax, Legal, HR, Financial Operation teams, and IT to ensure that the Standard Operations Procedures are followed and implemented.
- Provide input and consultation to business operations and sales teams to ensure understanding and consistency.
- Lead special projects to drive improvements and integrations across the Professional Services Operations and partnering business teams.
- Able to dive deep to inspect and scrutinize large data sets to mitigate business risk and downstream impacts of billing activities.
- Able to assist with necessary UAT testing as part of market expansion launches and SFDC, Commerce Platform, Clipper, and OFA troubleshooting as needed.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Why AWS?We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications- Bachelor's degree or higher in Finance / Accounting or related field.
- 2+ years of experience working in professional service operations and/or financial operations, for example, order to cash operations.
- Experience inputting, extracting, and analyzing data in Microsoft Excel.
- Demonstrated ability to meet deadlines while managing multiple priorities in a fast-paced, growing, and ambiguous environment.
- Experience with SalesForce (SFDC), Commerce Platform (CP)/Billing Console, Oracle Financials (OFA), and Business Intelligence (BI).
- Experience in tracking and working with end customers on accounts receivable issues.
- Thrive in a fast-paced environment where continuous innovation is desired.
- History of teamwork and willingness to roll up one's sleeves to get the job done.
- Experience with understanding complex process flows and driving process improvements.
- Strong verbal and written communication skills.
