Front Desk and Reservations Manager
hace 2 semanas
Key Responsibilities:
- Oversee daily front desk and reservations operations to ensure seamless guest experiences.
- Respond promptly to reservations requests and maintain accurate records of room availability.
- Train and mentor desk staff to uphold hotel standards and provide excellent customer service.
- Collaborate with other departments to enhance overall guest experience and ensure compliance with safety and security procedures.
Requirements:
- Strong leadership and interpersonal skills to manage a successful team.
- Familiarity with Opera software and other systems to streamline hotel operations.
- Availability to work flexible hours, including weekends and holidays, to meet the needs of our guests.
About Us:
Hotel en el centro de San José is a leading hospitality provider dedicated to delivering exceptional guest experiences. We are seeking a highly skilled and motivated individual to join our team as a Front Desk and Reservations Manager.
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