Senior IT Security Specialist

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About Experian**

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW).

**Job Overview**

As an Information Security Administrator at Experian, you will play a critical role in supporting Business As Usual (BAU) activities, fulfilling multiple requests for internal users and external clients, following security best practices, guidelines set by the Global Information Security Policy and adherence to the ISO27001 principles and guidance.

**Key Responsibilities**

1. BAU Support

- Investigate minor security breaches in accordance with established procedures.

- Assist users in defining their access rights and privileges.

- Perform non-standard security administration tasks and resolve security administration issues.

- Lifecycle management of Role Based Access profiles in line with business, policy & regulatory requirements.

2. Customer Service

- Receive and handle requests for service, following agreed procedures.

- Promptly allocate calls as appropriate.

- Log incidents and service requests and maintain relevant records.

3. Quality Assurance

- Follow documented procedures to assure quality and execution of tasks.

- Document incidents and requests to provide accuracy in metrics gathering based on the FCA requirements.

4. Risk Assessment

- Start to investigate and report on hazards and potential risk events within a specific function or business area.

5. Security Project Support

- Under supervision, provide project support in BAU tasks, and large non-standard requests.

**Requirements**

0-2 year's work experience within a security administration type role.

- Proficient in Microsoft Word, Excel and Access - Excel Medium or Advance - Macros, vlookup, pivots, data analysis, concatenate.

- SQL Queries.

- Proactive individual with fast learner capability.

- Results driven person that drives themselves to stay within accepted SLAs for the services they provide.

- Able to multitask on different focus areas.

- Able to perform root cause analysis on incidents/Problems to work on proper resolution.

- Fluent English communication and on technical and nontechnical vocabulary.

**Salary Range**: $55,000 - $65,000 per annum.

Our benefits include: Medical, life and health insurance, paid time off, and retirement plan.



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