Sales Operations Supervisor

hace 1 semana


San Francisco, Heredia, Costa Rica Philip Morris International A tiempo completo
Key Responsibilities

This role ensures the smooth operation of commercial tools used in the markets (Power Street, SAP, Quicktapsurvey). The Sales Ops Supervisor provides timely and comprehensive support to the Sales team, solving end-user problems due to system errors and coordinating improvements.

The position ensures market launches are successful from a system standpoint. The Sales Ops Supervisor must handle complex issues, understanding the end-to-end connection/impact of the issue across different systems and functions.

Key skills include high problem-solving mentality, ability to handle different issues at the same time, and excellent communication skills. The person must have high proficiency in English.

Requirements:

  • 5+ years of experience managing a Sales Force Automation system or similar
  • Intermediate SAP knowledge (SD and FI modules)
  • Professional experience in Project Management with good problem-solving skills
  • Ability to handle complex issues with high sense of urgency
  • Experience leading teams across different markets
  • Advanced English level


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