Data Solutions Specialist

hace 1 mes

San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Experian

Experian is a global leader in data and analytics, committed to unlocking the power of data to transform lives and create opportunities. Our mission is to help economies and communities flourish.

We're passionate about innovation and have invested in new technologies, talented people, and innovative solutions to drive growth and success. As a result, we've become a constituent of the FTSE 30 and have been recognized as one of the Best Places to Work globally.

Job Overview

This role plays a critical part in our mortgage and housing data solutions team. The successful candidate will be responsible for developing and executing project plans, assessing client business requirements, and managing multiple accounts and programs simultaneously.

The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work collaboratively with internal and external clients. A bachelor's degree or equivalent experience in customer service or a related field is required, along with good knowledge of systems capabilities, software platforms, and database management concepts.

Responsibilities

  • Critique customer specifications and develop project plans, including program flows, with an emphasis on mortgage and housing data solutions.
  • Develop mail population segments to meet customer marketing strategies and assess and select appropriate resources for program delivery.
  • Make technical decisions on project direction and program processing using modeling specifications and techniques with advanced decision tree segmentation.
  • Serve as project manager for program scheduling, operational personnel, and departments.
  • Conduct final quality analysis on programs, reviewing accuracy of output, and manage multiple accounts and programs simultaneously.
  • Assess client business requirements, position company products and solutions, identify new business opportunities, and share information with internal and external clients.
  • Support other team members by reviewing programs and documentation and making technical adjustments as necessary.

Requirements

To succeed in this role, you will need:

  • Bachelor's degree or equivalent experience in customer service or a related field.
  • Good knowledge of systems capabilities, software platforms, and database management concepts.
  • Excellent analytical and problem-solving skills, with the ability to work collaboratively with internal and external clients.
  • Good communication and organizational skills, with the ability to manage multiple priorities and deadlines.
  • A strong understanding of FCRA and Experian business rules relative to CPMS batch products and services.

About You

We celebrate individuality and welcome applications from diverse backgrounds. We are committed to creating an inclusive workplace where everyone can succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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