Customer Service Representative

hace 1 semana


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About the Role**

We are seeking a highly skilled Customer Service Representative to join our Experian team. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Assist customers with credit-related memberships, services, and product offerings.
  • Advocate for solutions that provide reassurance and peace of mind to our customers regarding their credit information.
  • Help customers understand the value in their memberships, what benefits they have, and how to use them.
  • Effectively handle escalated customer issues in a professional and timely fashion.
  • Receive customer requests for assistance, identify support needed, and provide assistance or forward requests to the appropriate functional area for handling.

Requirements:

  • 6 months to 1 year of Inbound call handling experience.
  • High School Diploma.
  • Excellent English written and oral communications skills.
  • Able to keep consistent performance on a highly occupied environment (80% Occupancy).
  • Detail oriented.
  • Ability to handle multiple tasks and priorities.
  • Advanced organizational skills.
  • Analytical thinking.
  • Strong problem-solving skills.
  • Strong PC/internet skills.

About Experian:

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are proud to be an Equal Opportunity and Affirmative Action employer, committed to creating a thriving, inclusive, and diverse team where people love their work and love working together.



  • San Francisco, Heredia, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're looking for a skilled professional to join our team as a Customer Service Representative. This role is perfect for someone who enjoys working with people and has excellent communication skills.**Key Responsibilities:**- Provide exceptional customer service to internal and external customers.- Enter data for order processing,...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Object Technology Solutions, Inc. This role involves providing exceptional customer service through phone interactions, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:- Respond...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Customer Service Representative RoleWe are seeking a customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...


  • San Francisco, Heredia, Costa Rica Css Corp A tiempo completo

    **Job Title**: Customer Service Representative**Work Environment**: Css Corp is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**:- Respond to customer inquiries in a...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:Huntsman Corporation is a global leader in the manufacturing and marketing of differentiated and specialty chemicals. We are seeking a highly skilled Customer Service Representative to oversee and ensure seamless execution of customer ordering processes.Key Responsibilities:Manage day-to-day relationships...


  • San Francisco, Heredia, Costa Rica Qualfon A tiempo completo

    Customer Service RepresentativeQualfon Costa Rica is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

    Company DescriptionMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...


  • San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completo

    At Te Connectivity, we are seeking a skilled Customer Service Representative to join our team. This role will be responsible for interacting with customers, sales representatives, and other stakeholders to handle various service functions. The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job SummaryExperian is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing existing customer accounts for Personal Insurance policies by phone, email, text, and chat using several insurance company systems. You will also explain insurance products to customers...


  • San Francisco, Heredia, Costa Rica Qualfon A tiempo completo

    Unlock Your Potential with QualfonAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and supportive environment? We're seeking a talented Customer Service Representative to join our team at Qualfon!About the RoleAs a Customer Service Representative, you will be the face of our company, interacting with customers...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Customer Service Representative Role OverviewExperian is a global tech company and leader in data and analytics. We're seeking a skilled Customer Service Representative to join our team and provide exceptional customer experience.Key Responsibilities:Deliver outstanding customer service through active listening and strong communication skills.Provide...


  • San Francisco, Heredia, Costa Rica Tigo A tiempo completo

    Tigo is a leading regional brand in Latin America and Africa, offering a range of internet services, cable television, and fixed telephony. We are seeking a Customer Service Representative to join our team in Costa Rica, where you will be responsible for guiding clients and resolving their queries. This role involves placing new products and add-ons for...


  • San Francisco, Heredia, Costa Rica Tigo A tiempo completo

    About TigoTigo is a regional brand with a presence in 15 countries in Latin America and Africa, offering internet services, cable television, fixed telephony, and more. Our purpose is to build digital networks that connect people, improve lives, and develop communities.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team....


  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    **Customer Service Role at Bill Gosling Outsourcing**We are seeking a highly skilled Customer Service Representative to join our team at Bill Gosling Outsourcing. As a Customer Service Representative, you will be responsible for resolving customer inquiries and issues in a professional and timely manner.**Key Responsibilities:**Negotiate payment...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    About this roleAlign Technology is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support to our customers.Key responsibilitiesAdapt to customer advocacy culture and responsibilities defined on the WIs and SOPs.Handle all customer...


  • San Francisco, Heredia, Costa Rica Client Services, Inc. -CR A tiempo completo

    Job Title: Call Center RepresentativeClient Services, Inc. (CSI) is seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our team, you will be responsible for providing exceptional customer service to clients, resolving outstanding debts, and educating customers on available...


  • San Francisco, Heredia, Costa Rica Movate Inc A tiempo completo

    **Customer Service Representative****Job Summary**:At Movate Inc, we are seeking a skilled Customer Service Representative to serve as the first point of contact for our customers. This role requires strong communication and problem-solving skills to identify customer issues and route them to the appropriate engineers when necessary.**Key...


  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is seeking a skilled Customer Service Representative to join our team in Costa Rica. This is an exciting opportunity to provide exceptional customer experiences and grow your career in a dynamic and supportive environment.As a Customer Service Representative, you will be responsible for interacting with customers daily, responding to...


  • San Francisco, Heredia, Costa Rica Movate A tiempo completo

    The Customer Service Representative at Movate is responsible for delivering exceptional customer experiences through professional and quality service. This role involves interacting with customers via phone, providing accurate information, and resolving issues in a timely manner.Key Responsibilities:- Answer inbound phone calls from customers and provide...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Summary**Experian is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound calls and providing exceptional customer service to our clients.**Key Responsibilities**Handle inbound calls and respond to customer inquiries in a professional and...