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**Job Summary**
The Bosch Group seeks a highly skilled Luxury Vehicle Support Specialist to join our team. This individual will be responsible for providing exceptional customer service to high-end vehicle owners, responding to emergencies, and collaborating with law enforcement agencies.
**Key Responsibilities**
- Provide top-notch customer support over the phone, addressing concerns and resolving issues in a timely manner.
- Maintain live feeds to quickly identify emergencies and respond accordingly, adhering to established protocols.
- Collaborate with other agents to share information and coordinate unified responses.
**Requirements**
- High school diploma required; 2-3 years of experience in a call center environment preferred.
- Excellent verbal and written communication skills.
- Customer service-oriented with strong interpersonal skills.
- Able to multitask and work effectively without supervision.
- English language proficiency (B2+ or C1).
