Account Payout Network Strategist

hace 5 días


San José, San José, Costa Rica Western Union A tiempo completo

Strategic Positioning

Western Union is positioned to become the world's most accessible financial services company, transforming lives and communities. We are a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories.

We believe that in-person collaboration, learning, and ideation are essential to creating value through common ways of working and supporting the execution of enterprise objectives. Our Hybrid Work Model enables employees to divide their time between working from home and working from an office location, with a minimum expectation of three days per week in the office.

Job Description

We are seeking an experienced Account Payout Network Strategist to join our team. The successful candidate will have a proven track record of analyzing the competitive landscape, identifying opportunities for improvement, and driving the implementation of key projects to enhance service quality.

This is a unique opportunity to work with both internal and external stakeholders, using business acumen and technical expertise to drive results. The ideal candidate will have excellent communication and presentation skills, with the ability to influence stakeholders at all levels.

Key Responsibilities

  • Develop and execute strategies to improve service quality and deliver transformative changes
  • Collaborate with cross-functional teams to ensure successful project delivery
  • Compile relevant reports and post-rollout reviews to conduct and maintain a detailed product performance review and its possible improvements

Requirements

  • Bachelor's degree in communications, Business Management, Marketing, Finance, or related field of studies
  • Both English and Spanish communication and presentation skills
  • Proven experience managing projects in an agile and multicultural environment
  • Proven sharp analytical and problem-solving skills are required

What We Offer

We offer a range of benefits, including Asociación Solidarista, paid time off, in-house company doctor services, continuing education, transportation services options, parking spaces, hybrid model work, flexible working schedules, referral program award, employee resource groups, carpooling program, price smart membership, pan-American medical and life insurance, and cafeteria subsidy.



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