Collection Strategist, OTC Organization
hace 2 semanas
Job Summary
We are looking for a highly motivated Collection Strategist to join our team in the OTC organization. This role will involve working closely with various departments to gain knowledge of the collection process and customer service.
About the Role
This is an excellent opportunity for a talented individual to make themselves known and contribute to the BEST10. To succeed in this position, you must have excellent interpersonal relationships, a mindset for continuous improvement, and be detail-oriented with the ability to capture information clearly and concisely.
Key Responsibilities
- Develop and execute a collection strategy to accelerate cash collections and reduce DSO and overdue percentage.
- Analyze generated data to determine a collection strategy (collection forecast, overdue projected)
- Complete monthly tasks such as SOX controls, reports, and information delivered to key stakeholders.
- Collaborate with the Cash Apps team to ensure accounts are reconciled and payments are applied accordingly
- Identify and resolve issues reported by customers and key stakeholders
- Provide visibility of trends that produce issues of collectability (Disputes, Rebates deductions, returns, etc.)
Requirements
- Minimum of 3-year professional collections experience (with different countries around the world and different cultures)
- Knowledge and experience with SAP (transactions: FBL5N, FBL1N, FBL3N), and Microsoft Office Advanced Tools (Excel, PowerPoint, Outlook, OneNote, Teams)
- Experience communicating directly with senior leadership team, including managing issue resolution at high levels in the organization
- Strong problem-solving abilities with experience in process and quality analysis.
- Languages: Spanish, English (100%)
Bacardi's Way
We believe that everyone deserves to be treated like family. At Bacardi, we value diversity and believe it is core to our business. By embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth.
-
Senior Analyst, Bes, Otc, Collections
hace 2 días
San José, San José, Costa Rica Bacardi A tiempo completoYOUR OPPORTUNITY- This role has contact with many areas, and regions of the organization, allowing to have knowledge not only of the collection process, but also with the area of customer service, pricing, taxes, collection, and commercial finance, it is a unique role within the OTC organization, it is an excellent opportunity to make yourself known and be...
-
Associate Otc
hace 4 días
San José, San José, Costa Rica Smith+Nephew A tiempo completoAssociate OTC (Alajuela, Costa Rica) Life Unlimited.At Smith+Nephew we design and manufacture technology that takes the limits off living.As a key player of the finance operations role in Smith+Nephew, you will be responsible for the delivery of effective and efficient finance transactional processes.Follow the designed control metrics from a GBS centre as...
-
Otc Collections Sr Analyst
hace 2 semanas
San José, San José, Costa Rica Bacardi A tiempo completoYOUR OPPORTUNITYThe OTC Sr. Analyst, reports directly to the OTC Accounts Receivable Team Lead of Global Shared Services Center in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or- increase customer service, and build new capabilities.Responsibilities include the delivery of Best...
-
Digital Marketing Strategist
hace 2 semanas
San José, San José, Costa Rica Zm Financial Systems A tiempo completoDigital Marketing StrategistAt Zm Financial Systems, we're committed to innovation and collaboration. As a Digital Marketing Strategist, you'll play a key role in designing, developing, and executing effective social media marketing practices across the organization.This is an exciting opportunity to leverage your experience as a digital marketing...
-
Otc Open Text Clerk
hace 2 semanas
San José, San José, Costa Rica Bacardi A tiempo completo**Your Opportunity**The Clerk, Open Text Processor, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities.Compromised to deliver best in class services for the OTC processes in accordance with negotiated...
-
Key Business Growth Strategist
hace 17 horas
San José, San José, Costa Rica Microsoft A tiempo completoCompany OverviewMicrosoft is a global leader in the technology industry, with over 17,000 employees worldwide. The Customer Experience & Success (CE&S) organization is responsible for designing and implementing Microsoft's end-to-end customer experience.We are seeking a talented individual to join our team as a Key Business Growth Strategist. In this role,...
-
Clerk Otc, Rebates Open Text
hace 2 semanas
San José, San José, Costa Rica Bacardi A tiempo completoYOUR OPPORTUNITYThe Clerk, Open Text Processor, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities.Compromised to deliver best in class services for the OTC processes in accordance with negotiated...
-
Cloud Sales Strategist
hace 5 días
San José, San José, Costa Rica Microsoft A tiempo completo**Company Overview**At Microsoft, we empower individuals and organizations to achieve more. Our SMC and Digital Sales organization is dedicated to delivering exceptional customer experiences through digital-first solutions.**Job Summary**We are seeking a highly skilled Cloud Sales Strategist to join our team. As a key member of our sales organization, you...
-
Product Development Strategist
hace 2 semanas
San José, San José, Costa Rica Zm Financial Systems A tiempo completoAt Zm Financial Systems, we empower innovation by inspiring product growth and development.We are a dynamic organization that supports our mission to be the leader in financial systems. Our workplace culture is built on excellence and embodies qualities such as integrity, responsiveness, collaboration, respect, and passion.Role OverviewThe Senior Product...
-
Otc Rebates Sr. Analyst
hace 2 semanas
San José, San José, Costa Rica Bacardi A tiempo completo**Your Opportunity**The OTC Rebates Sr. Analyst reports directly into the Rebates Team Lead and is responsible for delivering Best In-Class OTC service.Being responsible for rebates management with a strong priority in driving high level of process standardization and improvements in area.Key responsibility areas are:- Rebates Management- Drive process...
-
Jr. Analyst, Bes, Otc, Accounts Receivable
hace 2 días
San José, San José, Costa Rica Bacardi A tiempo completo**Your Opportunity**This role has contact with many areas of the organization, allowing to have knowledge not only of the re-billing process, but also with the area of taxes, collection and commercial finance, it is a unique role within the OTC organization, it is an excellent opportunity to make yourself known and be able to contribute in other...
-
Digital Marketing Strategist
hace 7 días
San José, San José, Costa Rica Galactic Fed Corp. A tiempo completoGalactic Fed Corp. is a dynamic and forward-thinking organization seeking an accomplished Digital Marketing Strategist to spearhead our business development efforts.We are looking for a seasoned professional with expertise in lead generation, prospecting, and industry penetration. If you have a proven track record of driving business growth through effective...
-
Customer Success Strategist
hace 4 días
San José, San José, Costa Rica Cisco Systems A tiempo completo**Job Overview**Cisco Systems is seeking a highly skilled Customer Success Strategist to join our team. As a key member of our Customer Experience organization, you will be responsible for developing and executing strategic plans to ensure customer success and drive business outcomes.**Responsibilities**Develop and implement customized success strategies for...
-
Marketing Strategist
hace 4 días
San José, San José, Costa Rica Catalina Marketing A tiempo completoAbout the RoleWe are seeking a highly skilled Marketing Strategist to join our team at Catalina Marketing. As a key member of our organization, you will play a vital role in executing client multi-channel campaigns based on client-defined KPIs.Key Responsibilities:Develop and execute marketing strategies across multiple channels, leveraging industry best...
-
Marketing Operations Strategist
hace 2 semanas
San José, San José, Costa Rica Netskope A tiempo completoAbout the RoleNetskope is seeking a Marketing Operations Strategist to drive operational excellence within the Marketing organization. This role will design and support critical business processes, manage data and data flows impacting demand generation and prospecting, and support the marketing automation platform and technology stack.Key Responsibilities-...
-
Analyst, Commercial Finance and Collections
hace 2 semanas
San José, San José, Costa Rica Bacardi A tiempo completoCompany OverviewBacardi is a dynamic and entrepreneurial organization that values diversity and believes it is core to our business. We treat each other and our communities like family always. Our three culture pillars - Fearless, Family, and Founders - inspire our Primos to be the best they can be and drive us forward in all we do.About the JobWe are...
-
Customer Success Strategist
hace 5 días
San José, San José, Costa Rica Catalina Marketing A tiempo completoCatalina Marketing OverviewCatalina delivers omni-channel solutions to our clients with a long-standing history of rich data assets and a commitment to people. Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.We're seeking a highly skilled and experienced professional to join our team as a Customer...
-
Stakeholder Engagement Strategist
hace 2 semanas
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoAbout Moody's Investors ServiceWe are dedicated to supporting informed decision-making in the global financial markets. As a leader in credit ratings, research, and analysis, we strive to maintain the highest standards of excellence.Job SummaryWe are seeking a highly skilled Stakeholder Engagement Strategist to join our team. The successful candidate will be...
-
Paid Search Strategist
hace 4 semanas
San José, San José, Costa Rica Smartbug Media A tiempo completo**About SmartBug Media**: SmartBug Media is a fully remote globally recognized Intelligent Inbound marketing agency that assists businesses in growing revenue through content marketing, sales enablement, web development, marketing automation, and PR.For over 10 years, SmartBug has helped businesses increase qualified leads, close customers, and enhance the...
-
Global Ecosystem Strategist
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoAbout the RoleWe are seeking a highly skilled Global Ecosystem Strategist to join our team at Intel. As a key member of our Sales and Marketing organization, you will play a critical role in implementing ecosystem supply chain strategies to align with Intel's business objectives.ResponsibilitiesUnderstand and drive to resolution OEM customer supply issues...