Collection Strategist, OTC Organization

hace 2 semanas


San José, San José, Costa Rica Bacardi A tiempo completo

Job Summary

We are looking for a highly motivated Collection Strategist to join our team in the OTC organization. This role will involve working closely with various departments to gain knowledge of the collection process and customer service.

About the Role

This is an excellent opportunity for a talented individual to make themselves known and contribute to the BEST10. To succeed in this position, you must have excellent interpersonal relationships, a mindset for continuous improvement, and be detail-oriented with the ability to capture information clearly and concisely.

Key Responsibilities

- Develop and execute a collection strategy to accelerate cash collections and reduce DSO and overdue percentage.
- Analyze generated data to determine a collection strategy (collection forecast, overdue projected)
- Complete monthly tasks such as SOX controls, reports, and information delivered to key stakeholders.
- Collaborate with the Cash Apps team to ensure accounts are reconciled and payments are applied accordingly
- Identify and resolve issues reported by customers and key stakeholders
- Provide visibility of trends that produce issues of collectability (Disputes, Rebates deductions, returns, etc.)

Requirements

- Minimum of 3-year professional collections experience (with different countries around the world and different cultures)
- Knowledge and experience with SAP (transactions: FBL5N, FBL1N, FBL3N), and Microsoft Office Advanced Tools (Excel, PowerPoint, Outlook, OneNote, Teams)
- Experience communicating directly with senior leadership team, including managing issue resolution at high levels in the organization
- Strong problem-solving abilities with experience in process and quality analysis.
- Languages: Spanish, English (100%)

Bacardi's Way

We believe that everyone deserves to be treated like family. At Bacardi, we value diversity and believe it is core to our business. By embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth.



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