Cloud Transformation Expert

hace 1 semana


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

Job Description

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You will act as the primary point of contact for internal data migration and technical support organizations to facilitate seamless platform transformations to the cloud and other data lake repositories.

Work closely with stakeholders across the organization to deliver a comprehensive customer migration experience.

  • Process input data files in common formats (.csv, .txt, etc.) and transform said data into Equifax formats suitable for translation into Equifax services.
  • Test the system to ensure everything works as expected.
  • Prioritize and coordinate the execution of requests for timely and accurate service delivery.
  • Follow established processes and perform tests until successfully completed.
  • Perform cross-checking QA of keyed orders.

Requirements

- 1+ year of back-office or customer service experience.

- English skills both oral and written (B2+).

- Typing speed of 25+ words per minute.

- Basic computer skills with 6 months' experience using Microsoft Windows.

What Sets You Apart

- Bachelor's degree preferred.

- Knowledge of service order systems such as SalesForce, ACRO, Ticketing Systems, Cloud-Based Applications, etc.

- Familiarity with Microsoft (Excel, Word, PowerPoint) and/or Google Suite.

- Strong attention to detail and a right-first-time approach.



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