Internal Communications Strategist

hace 4 horas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Title:

Communication & Engagement Specialist

Job Description:

We are seeking a skilled Communication & Engagement Specialist to join our Experian team. In this role, you will develop and implement an internal communications strategy to support employee engagement in a hybrid work environment.

Key Responsibilities:
  • Develop and Implement Internal Communications Strategy: Create a comprehensive internal communications plan to engage employees and promote the company's vision, mission, and values.
  • Lead Change Management Initiatives: Partner with the HR team to develop effective strategies to manage change and communicate with employees.
  • Manage End-to-End Communication: Oversee communication across multiple platforms, including events, town halls, executive visits, newsletters, and other areas as needed.
  • Leverage Internal Tools and Systems: Utilize internal tools and systems to develop, implement, and maintain metrics and employee feedback channels to determine the impact of communications efforts.
  • Partner with Stakeholders: Collaborate with stakeholders and peers across Experian to ensure that the communications strategy aligns with internal and external messaging, branding priorities, and corporate communications initiatives.
  • Produce High-Quality Content: Create engaging written and visual content, including videos, newsletters, posters, PowerPoint presentations, intranet articles, and other materials.
  • Work with Technology Leadership: Collaborate with the CTO and Technology Leadership team to manage corporate announcements and change initiatives, as well as day-to-day operational communications.
Requirements:
  • Education: Undergraduate degree in marketing, communications, or a related field.
  • Experience: Minimum of 3 years' experience in a position supporting various levels of leadership and key organization partners.
  • Skills: Demonstrated experience operating as an effective tactical and strategic thinker, with a track record of translating insights into action plans and results.
  • Additional Proficiencies: Proficiency in Microsoft 365, Confluence, and other relevant tools and systems.


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