Senior Associate

hace 4 semanas


San José, San José, Costa Rica Wns Global Services A tiempo completo

Company Description

**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.**

We combine operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.

**Job Description:**

Key Responsibilities:

- Coordinate human resources functions such as recruitment, employee relations, facilitation, records, benefits, and employee services

- Provide consulting and business partnering to business managers in achieving company objectives

- Build trusted advisor relationships with key leaders at multiple levels within the supported business group

- Lead career planning and personal development initiatives, including succession planning and mentoring

- Ensure seamless delivery of HR support services, including disciplinary procedures

- Assist training teams with innovative ideas in training and coordinate training processes

- Employee welfare and engagement

- Manage grievances and talent management

- Counsel and train employees for performance and capability building in conformance with goals

**Requirements:**

- Experience in implementing HR policies and procedures

- Strong team player with a willingness to take added responsibilities

- Ability to interact with teams and individuals in formal and informal groups to feel the pulse of the organization and bring about changes and improvements

- Employee retention by ensuring a friendly and conducive environment



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