Manufacturing SAP IT Service Delivery Technical Lead
hace 2 meses
About the Role:
The IT Service Delivery Technical Lead for Manufacturing SAP will be responsible for overseeing the management of the SAP platform, serving as a liaison between the business, IT Basis, IT Security, and IT Functional Teams. This role requires building strong relationships with IT and business teams to drive consensus on solutions and deliver results.
Key Responsibilities:
- Ensure excellence in process execution across all operational processes related to the service.
- Lead continuous improvement initiatives to mature operations and increase visibility into service performance.
- Build and maintain strong relationships with IT and business teams.
- Partner with business and technical teams to drive consensus on the best solution to business demand and the delivery of solutions.
- Define tangible use cases that align desired technology output to commercial objectives.
- Recommend business process and system changes to improve efficiency and business outcomes.
- Ensure clear communication between business stakeholders and IT technical teams.
Requirements:
- Bachelor's Degree in Computer Science, Engineering, Information Systems, or Business.
- ITIL certification preferred.
- At least 10 years of experience in IT and Manufacturing.
- Experience in Finance, Quality Management, Manufacturing, or Procure To Pay functional areas.
- Strong data analysis and problem-solving skills.
- Strong knowledge of PC skills working with large datasets.
About Stryker:
Stryker Corporation is a leading medical technology company that offers a total rewards package to its employees, including bonuses, healthcare, insurance benefits, retirement programs, and more.
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