Technical Architecture Lead for Laboratory Information Systems
hace 4 días
About the Role
The IS Sr. Service Technical Lead is a key position responsible for managing and delivering quality service for Stryker's Laboratory Information Systems (LIMS). This role will act as a technical and architectural bridge between managed service partners and internal teams to ensure seamless LIMS platform governance.
Key Responsibilities
- Accountable for LIMS platform governance, ensuring systems align with industry best practices
- Lead design and build enhancements and releases to meet regulatory and business-critical requirements
- Maintain deep understanding of upstream and downstream systems for end-to-end service excellence
- Serve as primary point of contact for management and delivery of quality service for LIMS platforms
- Develop processes to ensure effective governance of LIMS platform scalability and Instance Management Strategy
Operational Excellence
This role oversees license and user management activities, reviews usage levels for continuous compliance, and ensures monitoring of services to proactively identify and remediate issues.
Governance and Compliance
Ensure technical governance of the LIMS portfolio, establish and monitor service KPIs, and ensure platform scalability to meet growing customer numbers.
Business Acumen
Analyzes, designs, plans, executes, and evaluates work to time, cost, and quality targets; assesses and manages risk; communicates effectively; facilitates collaboration among stakeholders; and mentors colleagues.
Project Intervention
Maintains awareness of pending and active projects impacting Manufacturing Automation team or services; champions service and support preparation and initialization in projects.
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