IT Infrastructure Specialist

hace 9 horas


San José, San José, Costa Rica Selina A tiempo completo
About Selina

Selina is a company that inspires authentic and meaningful connections. Our mission is to celebrate the nomadic lifestyle by experiencing our planet's most beautiful places, building community, engaging with locals and fellow travelers, working, and enjoying new adventures.

Job Description

We are seeking an experienced Local IT Administrator to provide technical support to end users and staff through various channels. The successful candidate will also manage and administer the IT environment of the company globally, remotely, and locally.

Responsibilities:
  • Network administration and support
  • Managing cloud platforms such as G-Suite, JAMF, Office 365, AWS, and Bamboo.hr
  • Managing the Help Desk Platform
  • Diagnosing and resolving technical hardware and software issues
  • Documenting interactions in the ticketing tool
  • Creating and designing new network, wi-fi, and CCTV infrastructures
  • Promoting network security measures
  • Installing and fixing hardware issues remotely or on-site
  • Supporting team members during on-site fixes
  • Assisting with technical setup, floor planning for new locations, and project coordination for IT infrastructure improvement projects
  • Reviewing and updating IT standards as necessary
Requirements:
  • Fluent English; Spanish is a plus
  • Project management experience
  • Bachelor's degree or technical course in IT, computer science, or related field
  • Understanding of network infrastructure
  • Strong TCP/IP networking knowledge and troubleshooting experience
  • Ability to quickly learn technologies and products
  • Knowledge of network devices, VMware, Hyper-V, Azure, or AWS
  • Linux, Windows, and OSX operating system knowledge


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