OMP Product Delivery Team Member

hace 2 semanas


San José, San José, Costa Rica CRES EntServ Costa Rica, Limitada A tiempo completo

Job Title: OMP Consultant

Job Summary:

We are seeking a highly organized and flexible OMP Consultant to join our Product Delivery Team in Costa Rica. As a key member of our team, you will be responsible for supporting ongoing support operations and projects, providing leadership in the creation and delivery of solutions designed to meet customer's business needs, and understanding customer's businesses.

Key Responsibilities:

  • Support OMP Product Team with all its activities, including upgrades, frequent releases, and end-to-end business support to OMP Projects.
  • Create OMP environments for business testing and provide training to the Service Management team to transition the Project to Operations.
  • Act as 3rd Level Support for any issues in OMP and support business with any queries/issues that may arise.
  • Support special projects that the team may have.

Requirements:

  • Should be very organized and have a flexible approach to operate in demanding, fast-paced environments.
  • Ability to communicate professionally through written and verbal communications in English and Spanish.
  • Demonstrated leadership ability and strong teamwork-based tendencies.
  • Customer Service experience.
  • Working schedule flexibility.

Desired Skills:

  • Knowledge/Experience in Consumer Goods sector, Personal Product Industry.
  • Knowledge/Experience in ITIL.
  • Knowledgeable in Project Management.
  • BS from four-year College or university plus 2 years business/technical experience.

About Us:

CRES EntServ Costa Rica, Limitada is a leading provider of business solutions and services. We are committed to delivering high-quality services to our customers and are seeking a talented and motivated individual to join our team.



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