Digital Collaboration Portfolio Lead

hace 19 horas


San José, San José, Costa Rica Boston Consulting Group A tiempo completo

Job Summary:

We are seeking a seasoned Digital Collaboration Portfolio Lead to spearhead our vision for creating a connected environment that empowers secure collaboration internally and externally via intuitive experiences, powered by smart platforms and tools.

About the Role:

The successful candidate will be responsible for leading product security across our Microsoft 365 suite and non-Microsoft collaboration tools. This includes configuring our Collaboration Security Suite, executing vulnerability management detection and optimization, developing and tuning Data Loss Prevention Products, and automating our security response and policy configuration.

Key Responsibilities:

  • Deliver business results and customer value by ensuring that products are built incrementally, releasing new working features at the end of each squad and creating value for the customer
  • Track product performance to inform future work and deliver on specific and measurable KPIs
  • Serve as the voice of the customer or end-user, translating their needs into user stories and engaging users as needed
  • Leverage empirical and qualitative data to assess feature performance and inform prioritization
  • Proactively seek customer feedback to learn and better understand their needs and requirements
  • Oversee what is delivered by the squad and when, prioritize work through a well-organized backlog of user stories, and clearly communicate what needs to be done and by when
  • Define and clearly communicate acceptance criteria for output based on business & customer needs
  • Support and enable the squad to get its work done, regularly engaging with the squad to offer feedback on work-in-progress and clarify requirements

About You:

  • You are a customer-focused leader who enjoys working with teams to design and deliver exceptional products to customers
  • You have a good understanding of technology-enabled business transformation, digital transformation, organizational transformation, and change management principles
  • You bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
  • You are comfortable leading, directing, and empowering team members without formal management authority
  • You have a strong network of contacts and can influence stakeholders up to senior levels within the organization
  • You possess Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner)
  • You have a total of 7+ years' relevant experience as a Product Owner, including preferably also experience as a Scrum Master or Agile Coach/Mentor in 1 or more organizations
  • You have a strong background in various Digital Collaboration products, including meeting, messaging, content collaboration, and productivity products


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