Regional Training Manager Lead

hace 1 semana


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
Job Summary

We are seeking a highly experienced Regional Senior Training Manager to lead our training initiatives in the Americas region.

About the Role

In this role, you will be responsible for managing the training needs of all employees at our sites located in the Americas region. You will work closely with site leadership to assess, evaluate and prioritize overall manager/leader development needs.

Main Responsibilities
  • Develop and implement training programs that meet the needs of our associates and leaders
  • Work with site leadership to identify gaps in existing learning content and develop new training materials
  • Lead projects to continuously improve the design of training materials, the quality of our instruction, and effectiveness of our coaching interventions
  • Maintain relationships with stakeholders to identify opportunities to improve the quality of training and coaching
Requirements
  • Master's Degree
  • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
  • Excellent communication, strong organizational skills and very detail-oriented
  • Leadership experience in coaching, training and performance management
  • Experience in training and learning methodologies
  • Fluency in a foreign language is a plus
What We Offer

A dynamic and fast-paced environment where you can make a real impact. If you love a challenge, have experience leading teams in operational environments, and have a passion for learning, we want you on our team.



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