Global Capability Center Leader

hace 1 día

San Francisco, Heredia, Costa Rica Moody's A tiempo completo

About the Role:

The Senior Vice President Capability Center Country Head will be responsible for leading the execution of the Capability Center Strategy and local leadership objectives in Costa Rica. The holder of this position will need to collaborate closely with the local leaders across Moody's, ensuring efficient coordination and execution of strategies across all teams in Costa Rica.

This includes partnering with business and corporate function leaders as a trusted partner to identify opportunities to expand the strategic capabilities and business processes performed in Costa Rica.

It is expected that the Senior Vice President Capability Center Country Head will role-model behaviors expected of all Moody's employees:

  • Focus on the customer
  • Be authentic and aware
  • Collaborate with purpose
  • Execute with passion
  • Adapt and innovate

And leadership behaviors:

  • Empower and develop talent
  • Embrace and lead change
  • Think strategically and act globally

Key Responsibilities:

  1. Develop and execute Moody's Capability Center strategy and local leadership objectives in Costa Rica in alignment with Moody's strategic priorities. Establish an effective local governance model that supports the execution of the Capability Center strategy and local leadership objectives in Costa Rica.
  2. Create a working environment to attract, retain, and foster high-caliber talent, including robust professional development programs and a supportive, inclusive culture across Costa Rica. Collaborate closely with the People team and the business local leaders to develop and implement a cohesive Talent Acquisition strategy across Costa Rica.
  3. Develop and implement a comprehensive communication framework to effectively message the Capability Center strategy and the local leadership objectives across all Moody's Costa Rica. Engage and lead discussions with business leaders to drive a unified message around the Capability Center value proposition and expansion opportunities across all Moody's Costa Rica locations.
  4. Ensure effective governance across Moody's Costa Rica operations. In cooperation with Finance, represent Moody's and manage relationships with tax and other governmental authorities, internal and external auditors, and other stakeholders with oversight on Moody's Costa Rica.

Qualifications:

  • Master's degree in business administration, Finance, Computer Science, or related field.
  • Minimum of 12 years of progressive leadership experience in the technology and finance service sector in Costa Rica, with a clear track record of strategic planning and execution.
  • Demonstrated success in managing large teams with a focus on optimizing resources and enhancing productivity.
  • Proven ability to work effectively across diverse cultures and geographies supporting teams in different fields.
  • Strong strategic thinker, with the ability to see the big picture and align operational activities with Moody's strategic priorities.
  • High autonomy in achieving business objectives, strong leadership, and management skills.
  • Excellent communication skills, capable of effectively articulating the business strategy and engaging with a wide range of stakeholders, including Executive Leadership Members and external partners.
  • Ability to adapt and innovate in response to changing business needs and market conditions.

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