Global Capability Center Leader

hace 4 semanas

San Francisco, Heredia, Costa Rica Moody's A tiempo completo

About the Role:

The Senior Vice President Capability Center Country Head will be responsible for leading the execution of the Capability Center Strategy and local leadership objectives in Costa Rica. The holder of this position will need to collaborate closely with the local leaders across Moody's, ensuring efficient coordination and execution of strategies across all teams in Costa Rica.

This includes partnering with business and corporate function leaders as a trusted partner to identify opportunities to expand the strategic capabilities and business processes performed in Costa Rica.

It is expected that the Senior Vice President Capability Center Country Head will role-model behaviors expected of all Moody's employees:

  • Focus on the customer
  • Be authentic and aware
  • Collaborate with purpose
  • Execute with passion
  • Adapt and innovate

And leadership behaviors:

  • Empower and develop talent
  • Embrace and lead change
  • Think strategically and act globally

Key Responsibilities:

  1. Develop and execute Moody's Capability Center strategy and local leadership objectives in Costa Rica in alignment with Moody's strategic priorities. Establish an effective local governance model that supports the execution of the Capability Center strategy and local leadership objectives in Costa Rica.
  2. Create a working environment to attract, retain, and foster high-caliber talent, including robust professional development programs and a supportive, inclusive culture across Costa Rica. Collaborate closely with the People team and the business local leaders to develop and implement a cohesive Talent Acquisition strategy across Costa Rica.
  3. Develop and implement a comprehensive communication framework to effectively message the Capability Center strategy and the local leadership objectives across all Moody's Costa Rica. Engage and lead discussions with business leaders to drive a unified message around the Capability Center value proposition and expansion opportunities across all Moody's Costa Rica locations.
  4. Ensure effective governance across Moody's Costa Rica operations. In cooperation with Finance, represent Moody's and manage relationships with tax and other governmental authorities, internal and external auditors, and other stakeholders with oversight on Moody's Costa Rica.

Qualifications:

  • Master's degree in business administration, Finance, Computer Science, or related field.
  • Minimum of 12 years of progressive leadership experience in the technology and finance service sector in Costa Rica, with a clear track record of strategic planning and execution.
  • Demonstrated success in managing large teams with a focus on optimizing resources and enhancing productivity.
  • Proven ability to work effectively across diverse cultures and geographies supporting teams in different fields.
  • Strong strategic thinker, with the ability to see the big picture and align operational activities with Moody's strategic priorities.
  • High autonomy in achieving business objectives, strong leadership, and management skills.
  • Excellent communication skills, capable of effectively articulating the business strategy and engaging with a wide range of stakeholders, including Executive Leadership Members and external partners.
  • Ability to adapt and innovate in response to changing business needs and market conditions.

  • Country Head for Capability Center at Moody's

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    About the RoleMoody's seeks an experienced Country Head for our Capability Center in Costa Rica. This strategic leadership role requires a proven track record of driving business growth, expanding capabilities, and fostering a culture of innovation.Key ResponsibilitiesStrategy Execution: Develop and execute Moody's Capability Center strategy and local...

  • Senior Vice President Capability Center Country Head

    hace 1 mes

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    About the RoleThe Senior Vice President Capability Center, Costa Rica Country Head will be responsible for leading the execution of the Capability Center Strategy and local leadership objectives in Costa Rica. This includes partnering with business and corporate function leaders as a trusted partner to identify opportunities to expand the strategic...

  • Global Finance Transformation Leader

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Serasa A tiempo completo

    Job SummaryWe are seeking a highly skilled Global Finance Transformation Leader to join our team in Costa Rica or Chile. This role offers an exciting opportunity to shape and deliver key finance projects and process improvements for the Global Finance Shared Service Centre.Key Responsibilities:Lead project from initiation to completion in the Global Finance...

  • Order To Cash Operations Leader

    hace 7 días

    San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Job Title: Order To Cash Operations LeaderAt British American Tobacco, we are committed to our purpose of crafting a better tomorrow. We're looking for an exceptional Order to Cash Operations Leader to join our team in Costa Rica.About the Role:The successful candidate will be responsible for leading all aspects of the Order to Cash team operations and...

  • Tls Cic Leader

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    About the RoleWe're seeking an inspirational and entrepreneurial leader to join our rapidly growing IBM TLS team in Costa Rica's Client Innovation Center. This is a new team with diverse technical support and client care missions, supporting our IBM clients worldwide, with North America as the primary client base. Fluency in English and Spanish is...

  • Global Operations Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Safeguard Global A tiempo completo

    Job DescriptionThe Global Operations Manager will be a key role in ensuring that our operations team delivers an exceptional experience for employees and clients.This exciting role involves supervising, guiding and motivating a team. The individual will be responsible for encouraging colleagues to work together and delivering great customer service. Workload...

  • Call Center Representative

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job DescriptionBecoming a Call Center Representative for Bosch Group means you'll be at the forefront of customer service, handling emergency calls and providing top-notch support to luxury vehicle owners. This role requires a unique blend of technical skills, empathy, and communication expertise.Key Responsibilities:Answering emergency incoming calls and...

  • Contact Center Team Lead

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job Summary: The Contact Center Supervisor is responsible for the supervision of activities and resources needed to support the day-to-day efforts of the department and to achieve the business plan. The incumbent provides general supervision to lower-level supervisors and direct supervision to highly-skilled non-exempt employees.Key...

  • Operations Shift Manager

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job SummaryExperian is seeking a seasoned Operations Shift Manager to lead our Global Operations Center, ensuring the seamless functioning of our business-critical systems. As a key member of our IT team, you will be responsible for overseeing shift operational activities, coordinating workloads, and providing updates on major business events to senior...

  • Global Supply Chain Innovation Leader

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job OverviewWe are seeking a highly skilled Global Supply Chain Innovation Leader to join our team at Hewlett Packard. This is an exciting opportunity to leverage your expertise in supply chain management and innovation to drive business growth and customer satisfaction.About the RoleIn this role, you will lead as global service supply chain new product...

  • Manufacturing Supervisor Leader for Industrial Process

    hace 7 días

    San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Overview of the PositionWe are seeking a highly skilled Manufacturing Supervisor Leader to oversee industrial processes in our Belen Heredia facility. This role requires strong leadership and problem-solving skills, as well as experience in manufacturing engineering.Key ResponsibilitiesTo lead a team of production staff and ensure smooth execution of...

  • Cloud Infrastructure Technical Specialist

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    Job OverviewWe are seeking a highly skilled Data Center Engineer to join our Global Services Business team.Compensation PackageThe salary for this position is estimated to be around $120,000 - $180,000 per year, depending on qualifications and experience.Job ResponsibilitiesCompany Overview: As a member of our Global Services Business team, you will be...

  • Senior Xeon Server Hardware Specialist

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Xeon Server Hardware Specialist to join our team at Sgf Global. As a critical member of our technical team, you will be responsible for maintaining and supporting our Data Center Fleet & Scale team Xeon Server Hardware platforms.The ideal candidate will have a strong background in computer engineering,...

  • Transformation Leader

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Workday A tiempo completo

    Your work environment at Workday is defined by a people-first culture that sets us apart. We take care of our employees, communities, and the planet while achieving profitability. You're encouraged to shine in your own way: you don't have to hide who you are.The Support Program and Portfolio team drives internal and cross-functional transformation...

  • General Ledger Leader

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Position OverviewThe General Ledger Leader is accountable for overseeing all General Ledger transactions from Robert Bosch North America and ensuring they are accurately recorded and in compliance with corporate policies.Key ResponsibilitiesGuide assigned General Ledger transactions, ensuring accuracy and compliance.Support team in account reconciliations...

  • Global Talent Acquisition Strategist

    hace 4 semanas

    San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Talent Acquisition Leader OpportunityWe are seeking a seasoned Talent Acquisition leader to drive strategic recruitment initiatives in the Americas region.About the Role:Lead Americas recruitment teams to deliver complex recruitment programs and attract top talent.Collaborate with Global Process Lead to review and adapt the global recruitment...

  • Data Center Infrastructure Specialist

    hace 1 mes

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    **Job Requirements**:**Language**: Proficient in English**Work Schedule**: US Business hours**Location**: Global Services Business**Benefits**• Law Benefits• Courses and Certifications• Competitive Salary

  • Medical Strategy Leader

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Roche A tiempo completo

    Roche is seeking a highly skilled Medical Strategy Leader to join our team.About the RoleThis is a key position that will lead the development and implementation of medical strategies for Roche, ensuring better outcomes for patients through timely diagnosis and treatment. The successful candidate will be responsible for aligning local strategies with the...

  • Tax Senior Expert US

    hace 1 mes

    San Francisco, Heredia, Costa Rica Bayer A tiempo completo

    Job SummaryWe are seeking a highly skilled Tax Senior Expert to join our team in Costa Rica. As a Tax Senior Expert, you will be responsible for identifying process improvement needs and aligning with our Center of Excellence (CoE) and Global Process Owner (GPO) organization.Key ResponsibilitiesManage and support continuous process improvements, including...

  • Cic Leader Costa Rica

    hace 1 mes

    San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...