Productivity and Process Improvement Manager

hace 7 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**Job Summary**

We are seeking a highly skilled Productivity and Process Improvement Manager to join our team at Experian. As a key member of our organization, you will be responsible for driving continuous improvement initiatives and leading the deployment of Lean Six Sigma within our business unit.

**Key Responsibilities**

  • Deploy and expand Lean Six Sigma within the business unit, with a goal of achieving 30% yellow belt, 10% green belt, and 1% black belt deployment over a two-year period.
  • Conduct training and provide coaching to belts in achieving certifications.
  • Perform assessments and discoveries utilizing analytical skills to find Lean Six Sigma opportunities.
  • Develop, manage, and lead continuous process improvement strategies and initiatives.
  • Execute on Rapid Improvement events.
  • Identify and execute projects to advance business strategic goals and objectives.
  • Introduce and sustain change across multiple cultures.
  • Develop and deploy internal controls and organizational metrics dashboards per regulations and/or business needs.
  • Design, improve, and integrate Internal Process Plans for heavily regulated environments.
  • Design and present business requirements based on process knowledge for technology implementations.
  • Integrate process solutions across multiple business functions.
  • Support smart automation deployments and Agile process improvements.
  • Responsible for reporting on program status and metrics and active engagement with the Regional and Global Productivity teams and program enhancement activities.

**Requirements**

  • Engineering or related Bachelor's degree required.
  • LSS Certification: Six Sigma Black Belt and/or similar Lean Certifications from reputable programs.
  • Minimum of 6+ years in consulting and/or service industries.
  • Minimum 4+ years as a full-time BB and/or hands-on Lean expertise.
  • Participated in Enterprise-level deployment.
  • Participated in and/or led at least 25 projects at GB/BB level.
  • Training, coaching, and scaling of LSS programs.
  • Background in technology/data industry strongly preferred.

**What We Offer**

Experian is proud to offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We value diversity, equity, and inclusion and are committed to creating a workplace where everyone feels valued and respected.

**How to Apply**

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and cover letter, to [insert contact information].



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