Productivity & Continuous Improvement Manager

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About Experian**

We are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Our culture prioritizes team over self, and we look to bring people to the team who are passionate about their jobs and easy to work with.

We have 23,000 people operating across 44 countries, and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

**Job Summary**

This permanent home-based role in Costa Rica requires flexible work hours and travel, with a dotted line reporting line relationship to the Regional Head of Productivity.

The Productivity leader will be expected to successfully:

  • Deploy/expand Lean Six Sigma within business unit
  • Grow belt deployment to: 30% / 10% / 1% respectively for yellow, green and black belts over a two-year period
  • Conduct training and provide coaching to belts in achieving certifications
  • Perform assessments/discoveries utilizing analytical skills to find Lean Six Sigma opportunities
  • Develop, manage and lead continuous process improvement strategies and initiatives
  • Execute on Rapid Improvement events
  • Identify and execute projects to advance businesses strategic goals and objectives as an individual contributor or teammate
  • Introduce and sustain change across multiple cultures
  • Develop and deploy internal controls and organizational metrics dashboards per regulations and/or business needs
  • Design, improve and integrate Internal Process Plans for heavily regulated environments
  • Design and present business requirements based on process knowledge for technology implementations
  • Integrate process solutions across multiple business functions
  • Support smart automation deployments and Agile process improvements
  • Responsible for reporting on program status and metrics and active engagement with the Regional and Global Productivity teams and program enhancement activities

**Requirements**

**Education/Certification:**

Engineering or Related Bachelor's Degree required

LSS Certification: Six Sigma Black Belt and/or similar Lean Certifications from reputable program

**Experience:**

Minimum of 6+ years in consulting and/or service industries

Minimum 4+ years as a full-time BB and/with hands-on Lean expertise

Participated in Enterprise level deployment

Participated in and/or led at least 25 projects at GB/BB level

Training, coaching, and scaling of LSS programs

Background in technology/data industry strongly preferred

**Proficiencies:**

Demonstrated mastery of Operational Lean and Six Sigma tools and Lean concepts

Advanced data analytics tools beyond basic Six Sigma tools (e.g. Minitab)

Proficient in executive presentation, training, and coaching

Technology savvy and experienced in improving software development, delivery, and support process improvement

Experience in RPA/smart automation tools deployment and scaling

Development of metrics and dashboards using data visualization tools (e.g. PowerBI, Tableau etc.)

**Additional Information:**

This is a permanent home-based role in Costa Rica. No relocation available.

**Culture at Experian**

We truly value our people's uniqueness.

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together

Find out what it's like to work for Experian by clicking here

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.



  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Summary**We are seeking a highly skilled Productivity and Process Improvement Manager to join our team at Experian. As a key member of our organization, you will be responsible for driving continuous improvement initiatives and leading the deployment of Lean Six Sigma within our business unit.**Key Responsibilities**Deploy and expand Lean Six Sigma...


  • San Francisco, Heredia, Costa Rica Gft Technologies Se A tiempo completo

    **About the Role**As a strategic partner, you will lead multiple teams in implementing productivity and quality projects focused on software development continuous improvement, leveraging data from an Engineering Productivity & Quality measurement tool.**Key Responsibilities:**Support the roll-out of the Engineering Productivity & Quality diagnostic...


  • San Francisco, Heredia, Costa Rica Prysmian Group A tiempo completo

    Job Title: Process Improvement Specialist - HerediaWe are seeking a highly motivated and experienced Process Improvement Specialist to join our team in Heredia, Costa Rica. As a key member of our process improvement team, you will be responsible for driving process improvements that impact the bottom line.About the Role:The Process Improvement Specialist...

  • Customer Success Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Job Title: Customer Success ManagerJob Summary:We are seeking a Customer Success Manager to lead our team of Customer Success Managers (CSMs) in delivering exceptional value to our clients. The successful candidate will have a proven track record of leadership experience in the Customer Success field and a strong understanding of customer success metrics,...


  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    Job Title: Senior Analyst - Business Process ImprovementAbout the Role:The Senior Analyst, Business Process Improvement, is a key member of the Sysco Costa Rica team. In this role, you will be responsible for improving the overall performance and productivity of business processes within the organization. You will work on assigned projects, ranging from...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Main Job ResponsibilitiesAs a key member of our manufacturing team, you will be responsible for designing, implementing, and improving manufacturing processes to enhance production efficiency and quality. Your primary goal will be to analyze current manufacturing methods and practices, identify areas for improvement, and develop and implement new processes...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Main Job ResponsibilitiesAs a key member of the Viant Medical team, the Manufacturing Engineer II will play a critical role in driving process improvements and ensuring the efficient operation of our manufacturing facilities.Key Responsibilities:Provide engineering support to manufacturing areas to improve processes and resolve problems affecting process...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job Title: Customer Success Manager LeadAbout the Role:We are seeking a highly experienced Customer Success Manager Lead to join our team at Servicenow. As a Customer Success Manager Lead, you will be responsible for guiding and empowering a team of Customer Success Managers (CSMs) to deliver exceptional value to clients, ensuring product adoption, customer...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    About the RoleViant Medical seeks an experienced Manufacturing Engineer II to support manufacturing areas and drive process improvements. This role involves providing engineering support, designing and implementing fixturing and tooling, and leading process improvement projects.Key ResponsibilitiesProcess Improvement: Identify and eliminate non-value added...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    **Logistics Manager Position Summary**Key Responsibilities:Lead a team of supply chain professionals in managing logistics functions to ensure effective and efficient delivery of materials to customers.Develop and implement strategies to improve logistics operations, reduce costs, and enhance customer service levels.Collaborate with supply chain corporate...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job SummaryWe are seeking a highly skilled Process Improvement Specialist to join our team at Citi. In this role, you will be responsible for leading projects across their lifecycle, identifying and structuring problems, analyzing root causes, developing solutions, and communicating project results.Key ResponsibilitiesLead projects across their lifecycle,...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    **Job Title**: Manufacturing Process Improvement Specialist**Department**: Engineering**Job Summary**: We are seeking a highly motivated and detail-oriented Manufacturing Process Improvement Specialist to join our team at Viant Medical. As a key member of our engineering department, you will be responsible for analyzing current manufacturing methods and...


  • San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    About the Role:The Customer Care Team Manager is responsible for overseeing all teams executing tasks allocated to CCL. This includes implementing and managing the regional Customer Care strategy, as well as direct professional interaction with countries and proactive exception communication.Key Responsibilities:Provide leadership and direction to the...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    Job SummaryWe are seeking a talented and motivated SRE Manager professional to lead and manage a team of engineers focused on a global Cloud Platform solution servicing multiple IBM offerings.Your Role and ResponsibilitiesManage and lead a team of SRE engineers, including hiring, training, and mentoring team members, assigning tasks, setting goals, and...

  • Senior Project Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    We are seeking an experienced Senior Project Manager to join our Delivery Department at Hangar Worldwide. This role will report to a Program Manager and will play a crucial part in ensuring the successful execution of projects.As a Senior Project Manager, you will be responsible for:Managing day-to-day activities in the Delivery Department to ensure projects...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a highly skilled Strategic Operations Improvement Leader to join our team at Experian, the world's leading global information services company.As a Strategic Operations Improvement Leader, you will be responsible for driving business growth through Lean Six Sigma deployment, training, and process improvement. Your key responsibilities will...

  • Cloud Engineering Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    About the Role:We are seeking a Cloud Engineering Manager to lead our growing team of cloud engineers. This individual will play a pivotal role in interfacing with business units, managing projects, and ensuring the successful execution of cloud migration initiatives.About the Job:As a Cloud Engineering Manager, you will be responsible for leading a team of...


  • San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    Company OverviewKuehne + Nagel, a leading logistics company, offers a dynamic work environment and opportunities for career growth. Our team is dedicated to delivering exceptional services and driving success.Salary and BenefitsThe salary for this position is approximately $65,000 - $85,000 per year, depending on experience. In addition to competitive...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About the RoleWe are seeking a highly motivated Food and Beverage Service Manager to join our team at Marriott International, Inc. As a key member of our operations team, you will be responsible for ensuring that our guests receive exceptional service in all food and beverage outlets.Job SummaryThe Food and Beverage Service Manager is responsible for leading...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job Summary: We are seeking a talented Logistics Manager to lead our Supply Chain Team at Viant Medical. As a Logistics Manager at Viant Medical, you will oversee the entire logistics function, ensuring effective and efficient operations while delivering on Quality, Cost, Availability, and Sustainability objectives of Supply Chain.Key Responsibilities:-...