E-commerce Operations Coordinator

hace 1 semana


San José, San José, Costa Rica Tcs Expeditions A tiempo completo

About TCS Expeditions

TCS Expeditions is a rapidly growing international travel company that offers a wide range of unique experiences. Our mission is to build the world's leading experiential travel company by sharing our knowledge, expertise and standard processes with colleagues across 30 countries worldwide.

We're looking for an E-commerce Operations Coordinator who will report to our Director of Website & Conversions and work closely with Marketing and Technology team members around the globe. Key responsibilities include:

  • Supporting the team in managing e-commerce operations, including order processing, inventory management and customer service.
  • Collaborating with teams to develop and maintain our e-commerce platform, ensuring seamless user experiences and driving digital marketing initiatives forward.
  • Implementing quality assurance measures to ensure accurate data supervision and efficient operations.
  • Liaising with content, CRM and tech teams to ensure effective integration and coordination.
  • Monitoring and analyzing key performance indicators (KPIs) to inform business decisions and drive growth.

The ideal candidate will have hands-on experience handling e-commerce operations, working with various team members and resolving technical issues. Strong analytical skills, excellent communication abilities and a keen eye for detail are essential.



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