Business Process Specialist
hace 1 mes
T&T de Centroamérica is a leading IT corporation with a highly dynamic landscape, encompassing commercial services, analytics and machine learning, commercial mobility devices, retail point of sale devices, thin clients, and workflow transformation. The company operates in an agile start-up environment, leveraging its global reach to deliver strategic initiatives and customer enablement for HP Work Force Solutions.
This position will report to the Senior Manager of Work Force Solutions and work alongside senior team members supporting and delivering training across various delivery and technical roles in the regions and global teams. As a key member of the Emerging Compute Solutions team, you will make a significant impact on HP by developing highly technical and innovative service delivery processes.
The ideal candidate will have 4-6 years of experience in a similar role, possessing strong analytical and problem-solving skills. They should be able to work with difficult customers, manage multiple projects simultaneously, and effectively communicate program plans, proposals, and results at management/executive levels.
We are seeking a highly organized individual with excellent written and verbal communication skills, who can create and manage program schedules using MS365, MS Office, or Microsoft Teams. Experience working with large data sets and databases, proficiency in SQL, and knowledge of iOS, Mac OS, Android, and Windows Environments are also essential.
In addition to the above qualifications, the successful candidate will possess ITIL Certification, have a strong understanding of ITIL tools, processes, and terminology, and be proficient in customer service and project management.
The estimated salary for this position is $12,000 per month, reflecting the company's commitment to attracting and retaining top talent in the industry.
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