Enterprise Client Solutions Specialist

hace 3 semanas


San Francisco, Heredia, Costa Rica Workday A tiempo completo

Trabajamos para transformar el software de empresas, y como Talento Técnico de Cuentas en Workday, eres parte clave de esta revolución. En este rol, interactuarás con las cuentas estratégicas más importantes de la empresa, construyendo relaciones sólidas con ellos.

Nuestro equipo trabaja incansablemente para brindar un apoyo personalizado a nuestros clientes que requieren una mayor participación. Como tal, será tu responsabilidad asegurarte de que los objetivos y metas comerciales se alineen dentro de los equipos, identificando oportunidades para mejorar la confiabilidad y mantener la disponibilidad del sistema Workday. Esto te permitirá ayudar a los clientes a administrar sus operaciones de manera efectiva.

Algunas de tus tareas incluirán trabajar con varias cuentas simultáneamente, actuar como enlace entre Operaciones, Servicios Profesionales, Desarrollo, Gestión de Productos y Clientes para garantizar la comprensión y la alineación. También serás responsable de convertirte en experto en la arquitectura de Workday y aprovecharla en todos los compromisos según sea necesario.

También deberás demostrar competencia en los productos Workday: HCM, Nómina, Finanzas. Revisarás los próximos eventos y actividades de producción para identificar posibles problemas y planificar soluciones. Además, podrías tener que viajar ocasionalmente hasta un 25% del tiempo, siempre manteniendo comunicación constante con los clientes.

Para ser exitoso en este rol, necesitarás poseer habilidades analíticas y resolutivas, capacidad para trabajar en un entorno dinámico y cambiar rápidamente, así como un fuerte sentido de colaboración y comunicación.

Nuestro salario estimado es entre $120,000 y $180,000 anuales, dependiendo de tu experiencia y ubicación. Si estás listo para hacer historia en el software empresarial, únete a nuestro equipo como Talento Técnico de Cuentas y contribuye a nuestra misión de transformar la forma en que las empresas utilizan la tecnología.



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