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Orthodontic Quality Assurance Specialist

hace 2 semanas


San José, San José, Costa Rica Straumann Group A tiempo completo

About Straumann Group

A global leader in tooth replacement and orthodontic solutions, the Straumann Group creates smiles and restores confidence. For over six decades, we have been pushing boundaries, expanding into new fields, and creating opportunities to enhance patients' lives.

We are a leading independent player in our industry. From the first Dental Implant in 1974 to our latest Digital Solution, we approach challenges differently than others. Our innovation is grounded in evidence.

This embodies our employer culture, as well as an exceptional team spirit that encourages diversity and a powerful 'can-do' attitude. We continually strive to make a difference in dentistry every day - and invite you to be part of it.

Job Summary

The Orthodontic Quality Assurance Specialist plays a critical role in ensuring the quality of ClearCorrect treatment planning. Key responsibilities include:

  • Providing quality expertise on ClearCorrect quality control, process improvements, guidance on product/process failure analysis, and customer complaint resolutions.
  • Establishing requirements for quality standards, systems, processes, and procedures to meet regulatory and statutory demands.
  • Evaluating data, identifying trends, and taking corrective action or recommending training.
  • Creating documentation and presentations based on customer feedback and team performance.
  • Conducting QA meetings and product reviews with management.
  • Updating quality standards, regulations, and protocols.
  • Implementing testing protocols and coordinating with head office.
  • Collaborating with Manufacturing, Engineering, Maintenance, and other functions on process improvement activities.

Requirements

To succeed in this role, the ideal candidate will possess:

  • A Bachelor's degree in a relevant field.
  • At least two years of experience in Digital Orthodontic treatment planning.
  • Excellent research skills and ability to develop creative solutions for quality challenges.
  • Strong computer operation and Microsoft Office skills.
  • Ability to work independently in a fast-paced environment.
  • Effective communication and presentation skills.

Key Attributes

The successful candidate will demonstrate:

  • Resourcefulness, agility, and hands-on approach to problem-solving.
  • Strong interpersonal skills and team-oriented mindset.
  • Results-driven approach with a genuine passion for patient outcomes and quality.
  • Ability to build deep relationships with internal and external stakeholders.
  • Unquestionable integrity and intellectual curiosity.

Contact Information