Quality Assurance Specialist

hace 3 días


San José, San José, Costa Rica Western Union A tiempo completo

About Western Union

We are a global company that powers financial services for individuals and businesses worldwide.

Our mission is to make financial services accessible to everyone, everywhere.

In this role, you will be part of our Quality Assurance department, working closely with our financial crime compliance teams to ensure the highest standards of quality and risk management.

Role Responsibilities

  • Conduct research and analysis on complex issues related to money laundering and other financial crimes.
  • Perform quality assurance evaluations and help design, implement, and execute quality assurance initiatives.
  • Provide guidance on the development of procedures and quality assurance standards.
  • Identify training requirements and implement solutions to address them.

Requirements

  • Higher education in a relevant field, such as compliance or finance.
  • Extensive experience in compliance and risk management.
  • Excellent communication and analytical skills.
  • Fluency in English, both verbal and written.
  • Proficiency in Microsoft Office and ability to manage multiple assignments.

Benefits

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and diverse work environment.
  • Access to best-in-class development platforms.


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