Experian Team Lead

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Description:

The Client Success Manager plays a critical role in our Preferred Client Success Team, responsible for developing and maintaining strong relationships with clients to ensure their satisfaction with Experian solutions. Key responsibilities include:

  • Leveraging expertise in Experian products and services to identify opportunities for growth and improvement
  • Leading and managing cross-functional teams to achieve business objectives
  • Collaborating with internal stakeholders to resolve client issues and requests
  • Developing and implementing process improvements to enhance client experiences
  • Providing exceptional customer service and support to meet client expectations

Key Qualifications:

  • Strong understanding of Experian's product offerings and industry trends
  • Minimum 3-5 years' experience in client-facing or account management roles
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team
  • Self-motivated and proactive approach to achieving goals and resolving challenges

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