Experian Team Lead
hace 6 días
Job Description:
The Client Success Manager plays a critical role in our Preferred Client Success Team, responsible for developing and maintaining strong relationships with clients to ensure their satisfaction with Experian solutions. Key responsibilities include:
- Leveraging expertise in Experian products and services to identify opportunities for growth and improvement
- Leading and managing cross-functional teams to achieve business objectives
- Collaborating with internal stakeholders to resolve client issues and requests
- Developing and implementing process improvements to enhance client experiences
- Providing exceptional customer service and support to meet client expectations
Key Qualifications:
- Strong understanding of Experian's product offerings and industry trends
- Minimum 3-5 years' experience in client-facing or account management roles
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Self-motivated and proactive approach to achieving goals and resolving challenges
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