Benefits Research Coordinator

hace 3 días


San José, San José, Costa Rica Atomic Hr A tiempo completo

We're a forward-thinking HR solutions provider, Atomic Hr, connecting skilled professionals with remote career opportunities at innovative startups worldwide.

Company Overview

Our client is a venture-backed startup simplifying access to essential benefits for frontline workers through an AI-powered platform.

Their platform helps employees easily find and apply for benefits like childcare, elder care, and nutrition programs.

With backing from major enterprise retail investors and $2.5M secured in funding, they're expanding their reach to serve leading retailers, healthcare providers, and Fortune 500 companies.

Our diverse, remote-first team is spread across the globe, united in our mission to empower employees and create healthier workplaces.

This role focuses on researching, organizing, and maintaining data on U.S. government benefits programs.

The ideal candidate will help ensure the platform provides accurate, easy-to-use information to users, supporting them in accessing vital benefits.

Salary & Benefits

The estimated salary for this position ranges from $1,500-2,000 USD per month, depending on level and experience.

As a member of our team, you'll have the opportunity to make a tangible impact on people's lives while working in a collaborative, remote-first culture.

Job Description

This role involves conducting research to gather and verify detailed information on U.S. government benefits programs.

You'll regularly update and maintain program data in the platform's database to ensure accuracy and reliability.

In addition, you'll simplify complex information into user-friendly materials for platform users and internal systems.

Effective communication with government agencies, program representatives, and other stakeholders is also essential in resolving information gaps or clarifying requirements.

Key Responsibilities:
  • Conduct research to gather and verify detailed information on U.S. government benefits programs.
  • Regularly update and maintain program data in the platform's database to ensure accuracy and reliability.
  • Simplify complex information into user-friendly materials for platform users and internal systems.
  • Communicate professionally with government agencies, program representatives, and other stakeholders to resolve information gaps or clarify requirements.
Requirements

To be successful in this role, you'll need:

  • 2+ years of experience in research, data gathering, or document analysis roles.
  • Experience maintaining large datasets or databases using tools like Excel, Google Sheets, or CRMs.
  • Fluent spoken and written English, with experience communicating professionally with government agencies, customers, or external contacts.
  • Proven ability to simplify complex information for different audiences.
  • Strong organizational skills and the ability to manage tasks independently while meeting deadlines.
Bonus Points

Familiarity with U.S. government systems like healthcare enrollments, tax filings, or visa applications can be beneficial.

Experience working within the Tech industry, background in nonprofit work, advocacy, or customer support roles that assist individuals with navigating complex systems, and creating user-friendly materials can also be advantageous.



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