Quality Assurance Specialist

hace 6 horas


San José, San José, Costa Rica Tek Experts A tiempo completo
Overview

We're seeking a seasoned Quality Assurance Specialist with a solid background in reporting and analytics to drive business excellence across our organization.

This role is part of a team that provides strategic support for quality, consistency, and continuous improvement initiatives. As a Quality Assurance Specialist, you will engage senior management to ensure compliance with quality standards and performance management processes.

You will research, analyze, and evaluate our service delivery to facilitate program improvement. Your data analysis will inform recommendations to enhance strategies, optimize operational policies and procedures, and define best practices in support of customer and operational excellence.



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