Senior Quality Assurance Manager

hace 10 horas


San José, San José, Costa Rica Ex2 Outcoding A tiempo completo
About the Position

We are seeking a Senior Quality Assurance Manager to lead our quality assurance efforts and ensure the high standard of our operations and services. The ideal candidate will have solid experience in quality control, excellent analytical skills, and a results-driven approach.

Key Responsibilities
  1. Quality Assurance Oversight
  • Inspect procedures and outputs to identify areas for improvement
  • Analyze data to inform quality-related decisions
  1. Team Leadership
  • Supervise inspectors, technicians, and other staff members
  • Mentor team members to improve their quality assurance skills
  1. Process Improvement
  • Identify and implement process improvements to enhance quality
  • Develop and maintain quality standards and policies
Requirements

To be successful in this role, you will need:

  1. Experience
  • 2+ years' experience in a quality assurance manager position
  1. Skills and Qualifications
  • Significant experience with quality assurance methodologies and standards
  • Excellent analytical and problem-solving skills
  • Strong communication, organizational, and leadership skills
  • BSc or BA degree in business administration or relevant field


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