Cloud Transformation Experts

hace 1 semana


San José, San José, Costa Rica Microsoft A tiempo completo

About Microsoft

At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our Small, Medium, Corporate (SMC) and Digital Sales organization is one of the fastest-growing customer segments, with a goal to be Microsoft's next $100 billion-dollar business.

Your Role

We're seeking a Digital Technology Specialist - Dynamics 365 to support our most important customers within our enterprise organization. As part of this role, you will drive the day-to-day execution of Microsoft's strategic business priorities, selling best-in-class cloud services and platforms to managed customers and building digital transformation momentum for our customers, partners, and Microsoft.

Responsibilities

  • Scale Customer Engagements: Engage with customer technical decision makers, anticipate customer needs, and identify issues proactively through data gathering. Develop technical and market/industry knowledge to build credibility with customers individually or at scale.
  • Develops Technical and Market/Industry Knowledge: Ensure technical wins for core technologies by driving technical discussions with customers. Improve customer interactions through feedback and observation.
  • Engages Other Internal Resources: Leverage foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
  • Scale Through Partners: Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
  • Build Strategy: Share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence compete strategies.
  • Acts as the Voice of the Customer (VOC): Drive new feedback, blockers, insights, and resource items across communities so they can be added and prioritized.
  • Collaborates with Team Members: Monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer's business outcomes. Identify opportunities to promote usage.
  • Solution Design and Proof: Identify and apply existing demonstration assets. Demonstrate and oversee demonstrations of solutions based on specific Microsoft products through initial engagements.
  • Presents and Applies Reference Architectures: Expand awareness of and begin practicing digital transformation sales methodologies.
  • Technical Leadership: Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices digital transformation sales methodologies.

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