HR Business Partner

hace 2 semanas


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

Job Summary

The HR Shared Services Analyst is a key member of the Colleague Services HR Shared Services Center, responsible for delivering high-quality HR services to our employees. This role requires a strong understanding of HR policies, procedures, and systems, as well as excellent communication and problem-solving skills.

Key Responsibilities

  • Provide first-line and second-line support for HR inquiries across the employee lifecycle
  • Perform accurate filing and execution of transactions for general HR data processing
  • Achieve stated performance measures and adhere to established customer service standards
  • Responsible for main case management functions and provide support for escalated cases and specialized cases
  • Effectively analyze, evaluate, and resolve complex issues escalated by HR Specialists

Requirements

  • Previous experience (2-3 years) in general human resources, shared services, or customer service preferred
  • Previous experience (1-3 years) in the Colleague Services HR Shared Services and has demonstrated advanced knowledge of the HR systems, case handling procedures, overall HR policies and procedures, specific COE policies and procedures, and assisted with internal training
  • Experience working in a shared service center a plus
  • Ability to interpret and communicate HR policies, procedures, and programs
  • Critical thinking, problem-solving, and judgment skills
  • Service-oriented attitude and willingness to learn
  • Ability to maintain a positive attitude
  • Individual should be able to prioritize and organize high volume workload
  • English language - reading, writing, and speaking required

Education

  • BA/BS or equivalent work experience directly attributable to human resources, customer service, or shared services

Working Conditions

  • Able and willing to work shifts beginning at 8AM and 8PM EST

  • HR Business Partner

    hace 2 semanas


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job SummaryThe HR Shared Services Analyst plays a critical role in delivering high-quality HR services to our colleagues. This position is responsible for providing first-line and second-line support for HR inquiries across the employee lifecycle, from new hires to employees leaving the business.Key ResponsibilitiesDeliver accurate and timely support for...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Summary**:This role is focused on delivering day-to-day HR-related queries within the Colleague Services / HR Shared Service Center, specifically dedicated to Tier 1 level support. The role ensures quality of service and operational performance by working within detailed processes and using appropriate metrics and dashboards.**Key...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Summary**:This role is focused on delivering day-to-day HR related queries within the Colleague Services/HR Shared Service Center, specifically dedicated to Tier 1 level support. The role ensures quality of service and operational performance by working within detailed processes and using appropriate metrics and dashboards.**Key Responsibilities:**-...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **HR Analyst I, Digital Records (Band 4)**At Thermo Fisher Scientific, we strive for excellence in every task, at every moment. Our HR Operations / Colleague Services team is a game changer, seeking improvements to processes and more efficient ways of working or adapting to changing environments. As part of our Digital Records team, you will use...

  • Senior HR Generalist

    hace 5 meses


    Santa Ana, Costa Rica Convera A tiempo completo

    As a Senior Generalist with Convera based in Santa Ana, Costa Rica, you will be accountable for providing HR support to managers and employees in the NAMER region across the employee lifecycle (primarily Costa Rica, other countries as assigned). This role will provide coaching and guidance to managers on performance management, employee relations, HR...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Global Business Intelligence Leadership Role**The GBS Business Intelligence Manager will play a key leadership role in driving performance analysis, analytics, and reporting throughout GBS Shared Services globally. This individual will lead a team responsible for developing and managing analytics, dashboards, performance metrics, and reporting needs of...

  • Procurement Specialist

    hace 7 días


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Category Leader - Human Resource ServicesMake a Real Difference at Thermo Fisher ScientificWe're seeking a seasoned Global Category Manager to lead our Human Resource Services category. As a key member of our Professional Services Sourcing Team, you'll develop and execute global category plans for the strategic sourcing of corporate services with a focus on...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    The GBS Business Intelligence Manager will hold a key leadership role in driving performance analysis, analytics, and reporting throughout GBS Shared Services globally. The individual will lead a team responsible for developing and managing analytics, dashboards, performance metrics, and reporting needs of various teams globally and across different...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Summary**:The Business Intelligence Engineer role is part of the Performance and Productivity team, supporting the reporting needs of various teams within GBS Shared Services, including OTC, RTR, and PTP. This is a global role working across Shared Services Centers in Costa Rica, Hungary, and Scotland. The successful candidate will work with...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Title:** Business Intelligence Developer**Reports to:** Supervisor**Career Band:** 5**Group / Division:** Global Business Services**Position Summary:**The Business Intelligence Developer will be part of the Performance and Productivity team supporting the reporting needs of various teams throughout GBS Shared Services, including OTC, RTR, and PTP. This...

  • Category Strategist

    hace 6 días


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    h2 {color: #00698f;}h3 {color: #00698f;}h4 {color: #00698f;} Category Leader for Human Resource Services Job Overview:Thermo Fisher Scientific is seeking a highly skilled Category Leader for Human Resource Services to join our Professional Services Sourcing Team within Global Sourcing.Job Summary:The Category Leader will develop and execute global category...

  • Category Strategist

    hace 4 días


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Key Responsibilities:Create, implement, and manage multi-year category sourcing strategies for various categories within corporate services, with a focus on HR Services.Lead cross-functional strategic sourcing teams that include representation from the internal customer, finance, legal, and the end user community.Analyze spend data and identify opportunities...


  • Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    Job Title: Business Growth SpecialistDescription:The Business Growth Specialist role is a crucial part of the Sales & Marketing process at LSEG. As a Business Growth Specialist, you will be responsible for identifying and generating sales opportunities within a set of defined target accounts that fit Refinitiv's Ideal Customer Profile.Key...

  • HR Generalist II

    hace 2 semanas


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    This role will actively support the company ́s Diversity and Inclusion strategy and the 4iValues culture by partnering with local and global stakeholders to develop and implement actions that seek a high level of employee engagement.The role is responsible for managing communications within the organization itself including crafting company-wide...

  • Senior Financial Analyst

    hace 2 semanas


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Summary**Sr. Financial Analyst plays a key role in leading Annual Operating Plan (AOP) activities, focusing on AOP/forecast vs. actual expense analysis on a monthly & quarterly basis for Operating Expenses (OpEx). This position requires proficiency in utilizing complex data for problem solving, effective communication, and strategic...


  • Santa Ana, Costa Rica Convera A tiempo completo

    As a **Senior Manager/Principal, People Operations and Experience** with Convera, you will have a deep understanding of a wide range of HR functions and a strong background in HR technology. You are a highly engaged and people-centric person who is passionate about making people processes easy, effective, and reliable through simplification and automation....

  • Procurement Specialist

    hace 6 días


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job Title: Sr Indirect Buying Desk AnalystDepartment: ProcurementSalary Band: 5Job Track: ProfessionalLocation: -Direct Reports: NoJob Summary:This role plays a vital part in developing and implementing sourcing strategies and projects for Indirect Sourcing Categories. The successful candidate will be responsible for executing sourcing events and related...


  • Santa Ana, Costa Rica Ingram Micro A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! **Job Description**: This role will interact regularly with stakeholders and leaders in the USA and must be able to communicate effectively in English. This is role is based at our facility in Pozos and is required to be onsite 5 days/week. As a Manager of Human Resources, you...

  • Financial Data Analyst

    hace 2 semanas


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job SummaryWe are seeking a highly skilled Financial Data Analyst to join our team at Thermo Fisher Scientific Inc. This is a key role that will involve leading annual operating plan activities, analyzing financial data, and communicating key findings to stakeholders.ResponsibilitiesLead Annual Operating Plan (AOP) activities, including forecasting vs....


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Key Responsibilities:Liaise with internal stakeholders and category owners to ensure category program operations meet expectations. Set up and administer pulse surveys to assess business and supplier engagement/satisfaction. Drive program optimization and growth, and develop strategies for risk mitigation, business continuity, and cost management. Manage...