Strategic Data Analyst for Screening Services

hace 5 horas


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
About the Role

We are seeking a highly skilled Strategic Data Analyst to join our Screening Services team at Amzn Support Srvcs Costa Rica.

Key Responsibilities
  • Develop and maintain data collection processes, ensuring high-quality data management systems and integrity.
  • Analyze complex data sets using SQL to design and deliver high-quality dashboards and reports on Quicksight, Tableau, or MS Excel.
  • Create interactive visualizations to provide stakeholders with meaningful insights, driving business decisions.
  • Conduct in-depth research on defect trends, identify root causes, and develop data-driven solutions to remedy defects.
  • Manage business metrics reporting processes, focusing on efficiency and automation.
  • Collaborate with Program Managers and Service delivery teams across locations to gather requirements, prioritize tasks, standardize processes, and deliver dashboards.
Requirements
  • 3+ years of experience in a Business Analyst, Business Intelligence, or Advanced Reporting role.
  • Proven expertise in developing requirements, formulating business metrics, and building dashboards on data visualization tools like Tableau or QuickSight.
  • Ability to present complex quantitative data in a simple, intuitive format and communicate findings clearly and concisely.
  • Superior verbal and written communication skills, with the ability to work effectively with multiple teams and external organizations.
  • Knowledge of Python or R is desirable.
About the Team

The Screening Services team is an exciting nexus within Amazon that works across all business units to deliver screening services that protect customers, employees, and assets. As a member of this team, you will report directly to the Program Manager based in Seattle and contribute to analyzing complex data sets and system intricacies spanning Drug Testing programs.



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