Media Billing Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Publicis Global Delivery A tiempo completo

Job Title: Client Ops Analyst

We are seeking a highly organized and detail-oriented Client Ops Analyst to join our Operations team at Publicis Global Delivery. As a key member of our team, you will play a critical role in supporting our media and finance teams by handling various functions involved in the media billing process and other administrative duties.

Key Responsibilities:

  • Process and manage media invoices and billing documents
  • Support media billing processes and ensure timely and accurate payment
  • Liaise with agency support services and vendors to resolve media billing issues
  • Identify and reconcile discrepant invoices and resolve discrepancies
  • Request and process credits and refunds
  • Source and compile information for client reporting and analysis
  • Track client purchase orders and YTD media and fee billing
  • Support vendor compliance processes and ensure adherence to company policies
  • Keep track of media authorizations and ensure compliance

Requirements:

  • Bachelor's degree in a related field
  • English language proficiency (B2 level)
  • Intermediate expert use of Microsoft Office software, especially Microsoft Excel (Pivot Tables, V-Lookups)
  • Detail-oriented and comfortable working with numbers
  • Ability to thrive in a fast-paced environment
  • Strong team player with the ability to work on own initiative and occasionally unsupervised
  • Ability to communicate effectively by telephone, in writing, or in person
  • Positive, can-do attitude

About Us:

Publicis Global Delivery is a leading provider of media and finance operations services. We are committed to delivering high-quality services to our clients and providing a dynamic and supportive work environment for our employees.



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