Process Operations Coordinator

hace 1 semana


San José, San José, Costa Rica GEP Worldwide A tiempo completo

Overview

GEP Worldwide is a global procurement company that offers end-to-end procurement solutions to clients across various industries. Our team of experts works closely with clients to understand their needs and provide tailored services to meet those needs.

What You'll Do

  • Purchasing: Review purchase requisitions, create POs in line with standard operating procedures, process purchase orders not transacted electronically, determine if requested items are available in catalogue, update the Vendor Master Records/Updates/New Vendor Setup in system, establish and follow up ship dates with suppliers, generate PO from approved requisition, route high-value items not on contract to Sr. Buyer for resolution.
  • Customer Support: Review inbound requests (phone/email) and provide resolution in line with standard operating procedures, determine if request can be resolved within the team or needs external teams support, triage ticket within the ticket system and update the system per SOP, follow with required stakeholders/team members for open requests, route high-complexity tickets to Sr. customer support team members for resolution.

What You Should Bring

  • Education: High school diploma, 2-year Associate Degree (field related), Graduate or equivalent experience.
  • Experience: 0-1 year previous procurement work experience.
  • Languages: Required to be fluent in Spanish and English.
  • Portuguese is a plus.
  • Knowledge of P2P tools - end user functionality, ERP/P2P systems SAP/Oracle (a plus).
  • In-depth knowledge of purchase to pay processes.
  • Adhere to all organizational procurement policies and procedures.
  • Team player, high motivation, positive, can-do attitude, flexibility. Highly effective communication skills with stakeholders & suppliers.
  • Good problem-solving skills.

Why Work at GEP Worldwide?

GEP Worldwide is an equal opportunity employer and offers a competitive salary range of $45,000 - $65,000 per annum, depending on location and experience. We also offer benefits such as health insurance, paid time off, and professional development opportunities. If you're passionate about procurement and want to work with a dynamic team, apply now



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