Corporate Housing Manager
hace 4 días
**Job Summary**
We are seeking an experienced Corporate Housing Manager to join our team in Costa Rica. As a key member of our Corporate Housing team, you will contribute to the management of corporate housing programs for clients and may be in direct contact with guests/clients.
The successful candidate will specialize in one of two specialties: Reservations or Post-booking/Guest services. Both specialties focus on customer experience, lead conversion, SLA compliance, and accuracy.
**Key Responsibilities:**
- Act as liaison for clients in processing requests for housing, providing housing options, and confirming final choices.
- Manage daily customer-facing tasks, including move-in/move-out paperwork, answering queries from clients and service providers, ensuring records are accurate, and contributing to invoicing processes.
- Partner with Sales and Operations teams to resolve service escalations and promote future business opportunities.
**Requirements:**
- Strong communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in relevant software systems.
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