Product Fulfillment Manager
hace 6 días
About the Role
This is a dynamic leadership position at Equifax, where you will oversee a team of agents responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities
As a Product Fulfillment Supervisor, you will be responsible for leading and mentoring a team of professionals to achieve outstanding results. This includes:
- Developing and implementing strategies to improve team performance and efficiency
- Providing coaching and guidance to direct reports to enhance their skills and productivity
- Maintaining open communication with team members, stakeholders, and other departments to ensure seamless collaboration and issue resolution
- Analyzing team metrics and production data to identify areas for improvement and develop proactive solutions
- Fostering a culture of ownership and accountability within the team, promoting a sense of pride and purpose among employees
Requirements
To succeed in this role, you will need:
- At least 1 year of experience as a Backup Supervisor or Subject Matter Expert (SME)
- A B2 or C1 English language proficiency level
- A Bachelor's degree diploma
- 1 year of experience working with Google Suite and Microsoft Office (Word and Excel)
What Sets You Apart
We are looking for candidates with:
- Leadership experience and a track record of achieving team performance goals
- Knowledge of coaching techniques, outbound calls, and escalations methods, as well as effective communication, time management, and customer-centricity
- Understanding of KPIs and process improvement tools such as Spotfire, Genesys, Time Tracker, Workflow, and Tableau
About Our Offerings
Equifax offers a comprehensive compensation package, including:
- Competitive salary and benefits
- On-site doctor and paramedics service 24/7
- Life insurance
- Gym facilities
- Collaborative workspaces
- Free transportation and parking
- Subsidized cafeteria
- Solidarity association
- Organizational growth potential through our online learning platform with guided career tracks
EQUAL OPPORTUNITIES POLICY
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Product Lifecycle Manager
hace 4 días
San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completoAt Te Connectivity, our Product Management Teams are the backbone of innovation, driving new product development from concept to launch. As a Product Lifecycle Manager, you will be responsible for overseeing the entire product lifecycle, from research and development to manufacturing and marketing.Key Responsibilities:Conduct market research and analysis to...
-
SAP BOM Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoSAP BOM Specialist - Product Lifecycle ManagerThis role is designated as 'Edge', which means you will primarily work outside of a Hewlett Packard Enterprise office.Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the...
-
Compliance Product Safety Manager
hace 7 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica SrlAt Amazon, our mission is to be the most customer-centric company in the world. We strive to achieve this by providing a safe and compliant product experience for our customers.Key ResponsibilitiesWe are looking for a highly skilled Compliance Product Safety Manager to join our team. This role will be responsible...
-
Operations Manager, Product Compliance
hace 7 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Description:As an Operations Manager for Product Compliance at Amzn Support Srvcs Costa Rica, you will play a critical role in ensuring the company's products meet regulatory requirements and maintain customer trust.Key Responsibilities:Manage and support an operations team to quickly react to tasks related to product safetyDevelop and implement controls...
-
Product Support Operations Manager
hace 4 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoUnlock Better Healthcare with TebraAbout the RoleWe are seeking a seasoned Product Support Operations Manager to join our team at Tebra, the digital backbone for practice well-being. As a key member of our operations team, you will be responsible for establishing departmental goals and implementing processes that drive quality, productivity, and issue...
-
Financial Cost Manager, Product Valuation
hace 7 días
San Francisco, Heredia, Costa Rica Baxter A tiempo completoTransforming Healthcare through Financial ExcellenceBaxter is a leading global healthcare company dedicated to improving patient outcomes. Our products and therapies touch the lives of millions worldwide, and we are committed to delivering innovative solutions that make a positive impact.About BaxterOur organization is built on a strong foundation of...
-
Expert Product Manager for Credit Solutions
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we empower consumers and our clients to manage their data with confidence. As a leading global information services company, we have 20,000 people operating across 44 countries.Job Description:We are seeking an experienced Product Owner to join our team in translating credit product and platform level requirements into executable plans. The...
-
San Francisco, Heredia, Costa Rica Vmware A tiempo completoCompany OverviewVmware's Service Provider and Edge Business Unit (SEBU) is revolutionizing the way communications service providers (CSPs) operate and manage their telco cloud infrastructure and workloads. Our team is passionate about crafting impactful messaging and content that drive significant business outcomes for our customers and partners.Job...
-
Product Operations Manager
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we're seeking a Senior Product Operations Specialist to join our Financial Services and Data business. This role will play a crucial part in supporting Product Management by partnering with a cross-functional leadership team to oversee a portfolio of projects and drive process efficiencies.ResponsibilitiesPartner closely with Product Management...
-
Strategic Product Visionary
hace 22 horas
San Francisco, Heredia, Costa Rica 360Training A tiempo completoAbout the Role:We are seeking a skilled Product Owner to lead the development of our 360training platforms. As a key member of our team, you will be responsible for driving product strategy and vision, ensuring alignment with business goals and customer needs.Main Responsibilities:Act as the primary technical contact for queries related to the platform,...
-
Product Onboarding Strategist
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleWe are seeking a skilled Product Onboarding Strategist to join our team and manage client onboardings.Key Responsibilities:Manage client onboardings, ensuring a seamless and effective experience.Plan and track onboarding tasks, coordinating internal dependencies with other teams within Experian.Explain technical specifications of the product,...
-
San Francisco, Heredia, Costa Rica Baxter A tiempo completoCompany Overview:Baxter is a pioneering medical innovations company that transforms healthcare. With over 85 years of experience, we have made significant contributions to the field, improving outcomes for millions of patients worldwide. Job Summary:The Cost Accounting Manager will direct and support the development and configuration of...
-
Highly Skilled ISAM System Administrator
hace 1 semana
San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoCompany OverviewKyndryl Costa Rica, Sociedad De Responsabilidad Limitada, is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.Why Work at Kyndryl?We invest heavily in our employees, offering flexible working practices and stellar benefits...
-
Supply Chain Operations Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Overview:Huntsman Corporation is a global leader in the manufacturing and marketing of differentiated and specialty chemicals. With revenues of approximately $8 billion from our continuing operations, we operate more than 60 manufacturing, R&D, and operations facilities in approximately 30 countries, employing around 7,000 associates within our...
-
Strategic Alliance Growth Manager
hace 2 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAt ServiceNow, we're on a mission to make the world work for everyone. Our technology empowers businesses to deliver exceptional experiences and drive digital transformation. We're seeking a highly motivated professional to join our Alliances & Channel Ecosystem (ACE) sales team as a Strategic Alliance Growth Manager.This role is critical in driving the...
-
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany Overview">Amzn Support Srvcs Costa Rica is a leading provider of advertising solutions, and we are seeking an experienced AdOps Manager to join our team.">Job Description">The AdOps Manager will play a critical role in driving team performance and ensuring flawless execution through operational excellence. This individual will be responsible for...
-
IT Project Delivery Manager
hace 3 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoCompany OverviewSgf Global is a leading provider of Digital Transformation solutions, serving clients globally. Our mission is to empower organizations to thrive in an ever-changing landscape.Job DescriptionWe are seeking a highly skilled IT Project Delivery Manager to join our team. As a key member of our Product Management team, you will play a critical...
-
Technology Solutions Manager
hace 2 días
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoWe are seeking a Technology Solutions Manager to join our Workplace Services team.About UsMoody's Investors Service is a global integrated risk assessment firm that empowers organizations to make better decisions.We are passionate about crafting and deploying enterprise end-user technology and services to transform the business by delivering simple, modern,...
-
Senior Software Asset Manager
hace 22 horas
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoAbout the Role:We are seeking a highly skilled IT Asset Management (ITAM) Analyst to join our team at Moody's Investors Service. The successful candidate will be responsible for managing software catalogs and ensuring accuracy and integrity of all software model data points in our ServiceNow system.The ideal candidate will have a strong understanding of...
-
Manufacturing Operations Manager
hace 22 horas
San Francisco, Heredia, Costa Rica Atl Technology Costa Rica A tiempo completoWe are changing the quality of people's lives through custom interconnect solutions that we engineer.Our MissionWe work as a team with our customers to achieve results, utilizing an engineer-to-engineer approach to develop custom interconnect solutions for medical devices.The Production Lead will oversee all manufacturing and production day-to-day...