Operations Manager, Product Compliance
hace 20 horas
As an Operations Manager for Product Compliance at Amzn Support Srvcs Costa Rica, you will play a critical role in ensuring the company's products meet regulatory requirements and maintain customer trust.
Key Responsibilities:- Manage and support an operations team to quickly react to tasks related to product safety
- Develop and implement controls and KPIs to ensure compliance with operational requirements
- Partner with other Compliance teams for risk mitigation and process improvement
- Mentor and guide Process Experts to manage quality, improve process efficiency, and minimize variation
- Design and deliver training programs for the team
- University bachelor's degree completed
- B2 proficiency in Portuguese, French, Italian, and/or German
- Lean Six Sigma Yellow/Green belt certification
- PMP certification
- Excellent communication skills and ability to communicate effectively with all levels of the organization
- Demonstrated problem-solving and analytical capability
- Ability to motivate, influence, and manage work behaviors
The production schedules are assigned based on business needs and organizational demands to meet global standards. Night and 'graveyard' shifts are not available at this time for this role.
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