IT Help Desk Associate

**Job Description:**Auxis is a dynamic organization that prides itself on delivering exceptional customer service and support to its clients. We are seeking a highly skilled Help Desk Coordinator to join our team, responsible for providing professional customer service support to employees.The successful candidate will possess excellent communication and...

Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency.The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...

About UsNtt Data Services is a trusted partner for businesses looking to innovate, optimize, and transform.We have a diverse team of experts in over 50 countries, serving 75% of the Fortune Global 100.Job DescriptionThe role of a [[Technical Analysis Senior Associate]] involves providing exceptional customer service by resolving technical issues and...

Job Summary:The HR Help Desk Analyst will provide professional customer service support to BAT employees with their HHRR inquiries and needs, focusing on high levels of customer satisfaction and efficiency.This role involves working as a support for the HR Help Desk Team Lead, acting as a customer interface for trouble calls, providing support, direction,...

Job DescriptionWe are seeking a highly skilled and experienced Service Excellence Associate to join our team. As a Service Excellence Associate, you will be responsible for providing professional business and customer service support to our clients. You will work closely with our project teams to ensure that all customer inquiries are resolved efficiently...

About the RoleThe Junior IT Global Service Desk Specialist will be the primary point of contact for IT-related issues and inquiries from end-users. Key responsibilities include:Solving user requests/incidents directly or routing tickets to second-level support teamsProviding timely and informative responses to end-users regarding their requests and...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

Are you passionate about delivering exceptional client experiences? Do you have a knack for resolving complex technical issues? If so, we want to hear from you! At Kyndryl, we're seeking a talented Technical Support Representative to join our team.Responsibilities:Provide technical support to clients, identifying and resolving complex issuesCollaborate with...

Auxis is seeking a Level II Help Desk Analyst to provide technical support and expertise to our team.Responsibilities:Incident/Request/Problem Management:Manage incident and request queues for Auxis clients and assign tickets as appropriate.Assign tickets to resources based on technology, location, and load.Escalate tickets as required with proper priority...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

Job Summary: The Service Desk Lead plays a crucial role in driving customer satisfaction and ensuring the efficiency of our service desk operations. This individual will be responsible for leading a team of analysts, providing coaching and guidance to ensure they have the necessary tools and support to succeed.Main Responsibilities:Supervise and mentor a...

Auxis is looking for a highly motivated Senior IT Service Desk Specialist to join our team.Job Summary:The successful candidate will be responsible for handling team questions, providing second-level support to peers, and working closely with the Team Lead to address escalations.Key Responsibilities:Incident Management:Manage incident queues for Auxis...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 "World's Most...

Why Join Our Team?We are looking for talented individuals who share our passion for innovation, customer service, and teamwork.ResponsibilitiesProvide first-level support, troubleshooting, and problem resolution for clientsLog client contacts and issues, assign and categorize support ticketsNotify clients of their status within agreed-upon service levelsWork...

Job Overview: Auxis is seeking an experienced Service Desk Lead to coach, train, and supervise a team of analysts. The ideal candidate will provide leadership and coaching to ensure best practices within the team, promote team development, and drive expectations and goals achievement.Main Responsibilities:Handle critical customer incidents, associated with...

About Marriott InternationalMarriott International is a leading hospitality company that operates over 500 hotels in more than 100 countries. Our portfolio of brands includes both JW Marriott and Marriott Hotels.Our CultureWe believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any...

Overview:As a Technical Support Specialist at Auxis, you will play a vital role in delivering exceptional customer experiences and resolving complex technical issues. Our team is dedicated to providing top-notch support services to our clients, and we are seeking a talented professional to join our ranks.Job Description:Our Technical Support Specialists are...

**Job Purpose**Coordinates diagnoses and troubleshoots incoming employee calls, incidents and service requests via service now.Provides support services to Align employees located in LATAM, US and EMEA, with technical problems and information technology issues involving but not limited to desktop, laptop or network services from local personnel or from...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...