Senior IT Technical Specialist
hace 1 semana
**Company Overview**
Medbill is a leading provider of innovative medical billing and practice management solutions.
We are seeking an experienced IT Support Professional to join our team, providing second-level technical support to our clients.
**Salary**
The estimated salary for this position is $1,325,000 per month, depending on location.
**Job Description**
We are looking for a highly skilled IT Support Professional to provide technical assistance and support to our clients. The ideal candidate will have excellent problem-solving skills, be well-organized, and have strong communication skills.
**Required Skills and Qualifications**
To succeed in this role, you will need:
- At least 3 years of experience in help desk or system administration
- Strong knowledge of Microsoft Active Directory and Entra ID
- Excellent customer service skills
- Able to work well in a team and provide knowledge transfer to other team members
**Benefits**
This is a full-time contract position, with opportunities for professional growth and development.
**Key Competencies**
The successful candidate will possess:
- Well-organized and good time management
- Excellent verbal and written communication skills
- Critical thinking (problem analysis and problem-solving skills)
- Excellent customer service
**Technical Competencies**
The ideal candidate will have expertise in:
- Microsoft Windows / Office 365
- Windows Server 2012+
- Network Concepts (DNS, DHCP, Routing, Firewalls, VPN)
- Security Operations
- Disaster recovery and Business Continuity planning and testing
**Education**
A degree in Computer Science or equivalent is preferred, along with customer service experience.
**Experience**
A minimum of 3 years of experience in help desk, system administration, Active Directory, Networking is required.
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