Jira System Manager

hace 22 horas


San Francisco, Heredia, Costa Rica Databricks A tiempo completo

About the Role:

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The Jira System Manager at Databricks will oversee the administration, maintenance, and evolution of our JIRA system. This key position will also manage software releases across multiple projects, ensuring best practices in the Software Development Life Cycle (SDLC) are enforced.

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Key Responsibilities:

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  • ">
  • Manage, administer, and improve the JIRA platform for project tracking and management">
  • Customize JIRA workflows, fields, dashboards, reports, and other JIRA configurations to meet Product/Engineering needs">
  • Ensure data security and create schemas to manage user permissions following roles and responsibilities">
  • Monitor system performance, implement necessary changes, and ensure platform stability">
  • Collaborate with multiple Product and Engineering teams to understand their requirements and implement solutions in JIRA">
  • Maintain documentation for JIRA processes, workflows, and usage guidelines">
  • Report to the Head of NPI and Customer Acquisition Operations">
  • Lead development, QA, and JIRA release processes across multiple environments">
  • Define and refine release processes to improve efficiency and reduce risks">
  • Monitor software builds, ensuring that they meet quality and functionality criteria">
  • Coordinate release communications, ensuring that all partners are informed">
  • Evaluate software releases to ensure that they align with agreed project goals">
  • Resolve release-related issues in collaboration with relevant teams">
  • Guide JIRA integrations with other sales and HR systems (Salesforce, Workday)">
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Requirements:

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  • ">
  • Bachelor's degree in Computer Science, IT, or a related agile development field">
  • 5+ years experience with JIRA administration">
  • 2+ years experience with the software development life cycle and agile methodologies">
  • Knowledge of other Atlassian tools like Confluence, Bitbucket">
  • A Diverse perspective that is inclusive of all involved">
  • Ability to collaborate with stakeholders at all levels">
  • $120,000 - $150,000 per year">
">

What We Offer:

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  • ">
  • Private Medical Insurance">
  • Private Life Insurance">
  • Equity Awards">
  • Paid Parental Leave">
  • Fitness Reimbursement">
  • Annual Career Development Fund">
  • Home Office/Work Headphone Reimbursement">
  • Business Travel Accident Insurance">
">

About Databricks:

">

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI.

">

Our Commitment to Diversity and Inclusion:

">

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards.

"]},

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