Training Associate
hace 4 semanas
**About WNS Global Services**
At WNS Global Services, we strive to deliver exceptional business process management solutions to our clients. Our team of experts is dedicated to understanding our clients' businesses and creating impactful solutions that drive agility and excellence into their processes.
**Job Summary**
We are seeking a highly skilled Training Associate to join our team. As a Training Associate, you will be responsible for conducting training sessions, ensuring quality certification, and maintaining vertical hygiene. You will work closely with internal stakeholders and clients to deliver high-quality training reports and ensure timely communication.
**Key Responsibilities**
- Conduct training sessions and ensure quality certification by meeting throughput, FCR, and learning curve targets.
- End-to-end responsibility of training deliverables, including throughput, certification, and early production performance.
- Ensure timely sharing of training reports with internal stakeholders and clients.
- Manage internal communication with peers, stakeholders, and clients, including reports, reviews, and audits.
- Develop in-depth understanding of TNI/TNA process and make recommendations for process improvements.
**Requirements**
- Graduate/Post Graduate degree.
- Minimum 6 years of overall work experience, with at least 4 years of experience in Training.
- Strong verbal communication skills, including ability to have relevant conversations related to the process.
- Strong English language skills and ability to understand and comprehend accurately.
- Ability to have robust conversations while maintaining a high level of customer service with different stakeholders and clients.
**What We Offer**
At WNS Global Services, we offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and results-driven individual with a passion for training and process improvement, we encourage you to apply for this exciting opportunity.
-
AML Compliance Associate
hace 2 semanas
San José, San José, Costa Rica Western Union A tiempo completoWe are looking for an AML Compliance Associate to join our Know Your Customer (KYC) team.This role is responsible for providing technical support to customers, agents, and services associates in Western Union, ensuring compliance with Anti-Money Laundering regulations.The ideal candidate will have a strong background in customer service and/or compliance...
-
Customer Support Associate
hace 2 semanas
San José, San José, Costa Rica Autobahn USA A tiempo completoJob Title: Customer Support AssociateWe are seeking a skilled and experienced customer support associate to join our team at Autobahn USA in San Jose, California.The successful candidate will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Provide timely and...
-
Associate Systems Engineer
hace 2 semanas
San José, San José, Costa Rica Td Synnex A tiempo completo**Job Summary**:We are seeking a highly skilled Associate Systems Engineer to join our team. The ideal candidate will have expertise in Cisco technologies and a strong understanding of system solutions.**Key Responsibilities**:• Staying current with vendor-specific technical certifications in order to make appropriate recommendations to resellers on the...
-
Strategic Growth Associate
hace 21 horas
San José, San José, Costa Rica Adaptive Teams A tiempo completoAbout Adaptive TeamsAt Adaptive Teams, we empower amazing talent to build strong, connected communities worldwide.Job SummaryWe are seeking a Strategic Growth Associate - Global Partnerships to identify and engage with top-tier Amazon content creators and educators. As a key member of our team, you will develop strategic partnership models, drive business...
-
Content Labeling Specialist for AI Training
hace 1 semana
San José, San José, Costa Rica Doubleverify A tiempo completoAt Doubleverify, our Classification Operations team plays a vital role in product development by providing data and insights that drive machine learning initiatives. As a Content Labeling Associate, you will work independently and collaboratively to ensure the quality of classifications by analyzing and labeling videos, images, and social media content.About...
-
Instructional Design Associate
hace 3 semanas
San José, San José, Costa Rica Lrn Corporation A tiempo completoAbout LRNOur MissionLRN is a global company dedicated to helping people do the right thing. Our mission is to empower organizations to translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage.About the RoleWe are seeking an Instructional Design Associate to support...
-
Senior Associate
hace 3 semanas
San José, San José, Costa Rica WNS Global Services A tiempo completoWe are seeking a skilled Senior Associate to contribute to customer conversion projects from planning to delivery.Key responsibilities include:Validating customer requirements for successful project outcomesCollaborating with customers and account teams to define project deliverablesWorking closely with internal and external project team members to ensure...
-
Anti Money Laundering Compliance Associate
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Role Overview**Western Union is seeking an experienced Anti Money Laundering Compliance Associate to join the Global Sanctions & Interdictions Team. The successful candidate will provide technical support for customers, agents, and services associates performing complex duties with a high level of technical/business knowledge.Key Responsibilities:Provide...
-
Associate Finance Specialist
hace 3 semanas
San José, San José, Costa Rica Hitachi Solutions A tiempo completoJob OverviewAs a Hitachi Solutions Associate Finance Specialist, you will be part of a dynamic team that helps implement solutions for customers. Key responsibilities include interacting with customers to understand business processes, documenting work processes, designing new solutions, testing, training end-users, and providing timely support and...
-
Senior Associate, Registration Specialist
hace 4 semanas
San José, San José, Costa Rica Sc Johnson A tiempo completo**Inclusion and Diversity at Sc Johnson**We strive to build a workplace where everyone can thrive, regardless of their background, culture, or identity. Our goal is to create a diverse, inclusive, and supportive environment where all employees can contribute and grow.As a Registration and Diversity Associate, you will play a key role in promoting our values...
-
Strategic Sourcing Associate
hace 4 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoAt WNS Global Services, we are seeking a highly skilled Strategic Sourcing Associate to join our team. This role will be responsible for assisting category managers with category planning and strategy development, benchmarking, collecting market intelligence, managing stakeholders, and developing project pipelines.Key Responsibilities:Develop and execute...
-
Administrative Support Associate
hace 2 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Summary**The Administrative Support Associate will be responsible for providing administrative support to the team, including data entry, filing, and record-keeping.**Key Responsibilities**Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries...
-
Associate Technical Writer
hace 2 meses
San José, San José, Costa Rica Smartsheet A tiempo completoJob Title: Associate Technical WriterSmartsheet is seeking an experienced Associate Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center, internal product documentation, and on-demand training catalog.Key Responsibilities:Immerse yourself in Smartsheet's product line and learn the technologies and features as...
-
San José, San José, Costa Rica Genpact A tiempo completoJob OverviewGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our deep...
-
Data Management Associate Lead
hace 2 días
San José, San José, Costa Rica Fortrea A tiempo completoAbout the RoleAs a Data Management Associate Lead at Fortrea, you will play a critical part in supporting the development of the Vendor Data Plan (VDP) and ensuring seamless external vendor data transfer(s).Key ResponsibilitiesCollaborate with external vendors and sponsors to establish clear expectations for study milestones, deliverables, and communication...
-
Strategic Sourcing Senior Associate
hace 4 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoAt WNS Global Services, we are seeking a highly skilled Strategic Sourcing Senior Associate to join our team. As a key member of our procurement service delivery team, you will be responsible for assisting category managers with category planning and strategy development, benchmarking, collecting market intelligence, managing stakeholders, and developing...
-
Senior Associate
hace 3 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoCompany Description**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.**We combine operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods,...
-
Justice Sector Programs Associate
hace 4 semanas
San José, San José, Costa Rica ATSG Corporation A tiempo completoJustice Sector Programs AssociateLocation: San Jose, Costa RicaWork Status: Full-timeClearance: MRPT certification or RSO certification for foreign nationals Position DescriptionATSG Corporation is seeking a highly skilled Justice Sector Programs Associate to join our team in San Jose, Costa Rica. The successful candidate will be part of our partnership with...
-
Corporate Cards and B2B Team Lead Associate
hace 4 semanas
San José, San José, Costa Rica Zoetis A tiempo completoJob Summary: We are seeking a highly skilled Travel and Expense Lead Associate to join our Corporate Cards and B2B team within Zoetis Finance Shared Service. The successful candidate will be responsible for administering the corporate credit card programs, ensuring compliance with company policies and procedures, and providing excellent customer service.Main...
-
Business Consultant
hace 1 mes
San José, San José, Costa Rica Red Nucleus A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Associate/Senior Associate Consultant to join our global team at Red Nucleus. This role is based out of our Costa Rica office and offers a unique opportunity to work with our Scientific Services & Advisory team.Key ResponsibilitiesAs an Associate Consultant/Senior Associate Consultant at Red...