Enterprise Release Manager

hace 1 día


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Description:

Lead Change/Release Manager for Information Technology & Systems team, collaborating with cross-functional teams to plan and coordinate software releases.

This is a permanent home-based role in Costa Rica. No relocation available.

Responsibilities:
  • Release Planning / Coordination: Collaborate with cross-functional teams to plan and coordinate software releases and changes, consisting of both legacy and cloud-based solutions.
  • Documentation: Create and maintain comprehensive documentation, including the maintenance of the Change calendar and post testing documentation.
  • Quality Assurance: Review Changes to ensure documentation is in place, including backout plans and QA testing.
  • Deployment Oversight: Oversee the deployment process, ensuring that releases are executed according to the release plan.
  • Post-Release Evaluation: Engage with Scrum Masters and Product teams to conduct post-release evaluations to gather feedback and insights.
  • Continuous Improvement: Implement best practices for Change and Release Management, including integration functions.
  • Risk Management: Identify potential risks and issues related to change and releases and develop mitigation strategies.
  • Operational Support: Participate in supporting emergency changes, including data quality and analysis.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years proven experience as a Change/Release Manager in an enterprise setting.
  • Solid understanding of Change and Release Management principles, tools, and methodologies.
  • Excellent coordination and communication skills, with the ability to work effectively with diverse teams.
  • Experience with deployment tools and version control systems.
  • Strong problem-solving skills and the ability to make informed decisions under pressure.
  • Familiarity with ITIL practices is a plus.
  • Knowledge of security and compliance standards related to software releases.
  • Detail-oriented with a focus on accuracy and documentation.
  • Ability to adapt to evolving technologies and methodologies in the software development and release management landscape.
Salary and Benefits:

The estimated salary for this position is $80,000 per year, based on industry standards and location.

Benefits include medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.


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