Enterprise Service Management Professional
hace 1 semana
About This Opportunity
Fragomen is seeking an experienced ServiceNow developer to join our growing technical team. As a ServiceNow developer at Fragomen, you will be responsible for designing and implementing strategic plans and roadmaps that align with the present and future needs of our business.
You will work on a wide variety of implementations, integrations, and upgrades within the ever-changing ServiceNow landscape. You will collaborate with multiple teams to drive value by implementing new workflows and modules in ServiceNow.
This role involves:
- Designing and delivering technical solutions on the ServiceNow platform.
- Leveraging ServiceNow Automation platform for automation by leveraging system tools.
- Performing administration, development, documentation, and technical support of the ServiceNow platform and integrations.
- Collaborating effectively with team members to achieve project goals and produce high-quality deliverables.
We are looking for someone with:
- Previous experience with ServiceNow development or administration.
- A comprehensive understanding of the ServiceNow enterprise product suite.
- Broad experience implementing Core Process Areas such as Incident, Problem, Change, Service Catalog, Service Portal, Request, CMDB, and Knowledge.
- At least 2 additional process areas outside of Core and at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities).
- Experience working with Agile teams, methodologies, and tools in a virtual environment.
- A passion for advising and guiding teams and peers on how to get the most out of the product and for learning the latest product features.
Key skills and qualifications:
- Strong technical skills in ServiceNow development and administration.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced and dynamic environment.
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