Global Agent Training And Communication Lead

**Job Description**We're a company on the move, and we want our people to grow and develop. As our new Communication and Training Program Lead, you'll have the opportunity to make a real impact on our business by developing and executing training programs that enhance service quality and drive revenue growth.You'll work closely with our cross-cultural teams...

**Overview**At Western Union, we're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.We believe when money moves, better things happen. Better requires process discipline and simplification.We're looking for a highly...

About the RoleAs a Global Agent Training and Communication Lead, you will oversee the intake process from inception to delivery, ensuring continuous improvement and measuring training impact. You will manage day-to-day agent training and communication requests and lead cross-cultural professionals to enhance service quality.You will be responsible for...

Job OverviewWe are seeking a highly skilled Process Alignment and Communication Lead to join our team at Emerson. The successful candidate will be responsible for developing and implementing processes that drive efficiency and effectiveness across the organization.Key ResponsibilitiesDevelop and maintain process frameworks, roadmaps, and metrics to ensure...

**Job Summary**We're seeking an International Agent Development Manager to join our team at Western Union. In this role, you'll be responsible for overseeing the Global Agent Training & Communication intake process, ensuring continuous improvement, and implementing measurements to assess training impact and effectiveness.You'll work closely with...

Job DescriptionThe Training and Facilitation Operations Lead will be responsible for designing, creating, implementing, and managing learning initiatives that upskill our trainers to support them in their roles. This includes developing and executing a comprehensive certification strategy for the Training Delivery team, influencing decision-makers across the...

**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Company Description**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Job DescriptionWe are seeking an Operational Training Lead to join our team. In this role, you will be responsible for leading and developing training programs to support the operational areas of the business.You will work closely with subject matter experts to create engaging and effective training content, and then deliver it to employees in a classroom or...

Job Summary:The Training and Quality Assurance Lead will be responsible for leading the Training and Quality Assurance team in providing quality monitoring and reporting for operational areas. The role will also involve creating and delivering training programs focusing on induction, process and systems training, ongoing skills development and entry-level...

Are you passionate about delivering exceptional customer service and making a real difference in people's lives?If so, we'd love to hear from you!We're currently seeking a talented First Level Resolution Agent to join our team at Infotree Global Solutions.As a First Level Resolution Agent, you will be the first point of contact for customers and will be...

Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years, we've been named in the **100...

Job OverviewThe Regional Communication Manager will be responsible for creating and executing internal communication plans for IDT/GBS hubs, aligning with global IDT/GBS priorities and strategy. This role involves content creation for various communication channels, message coordination, event organization, and comms support for local Talent & Culture...

About the OpportunityWe're looking for a highly experienced leader to join our team as a Group Leader, Quality and Training. In this role, you will lead the Training and Quality teams that support the Global Operations organization.ResponsibilitiesLead the Training and Quality teams that support the Global Operations organization.Implement, execute, and...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! - Bill Gosling Outsourcing is currently looking for a Facilitator to add to our Team. Bill Gosling Outsourcing is committed to the career...

ROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) Process Integration & Controls Manager is responsible for overseeing the implementation and execution of MEET processes and controls globally.This role will work closely with Regional Process Integration and Controls Leads to ensure a consistent approach in the implementation of MEET standards...

The Marketing and Training Supervisor will lead the development and execution of our training and marketing related activities.This person is responsible for providing leadership, direction, and support for the Latin America Measurement Solutions team.The Marketing and Training Supervisor is also responsible for build and maintain good relationship with the...

**Agent Operations, Program & Project Management Lead - Santa Ana, Costa Rica**Are you energized by coordinating activities that include the plan definition, execution, monitoring and control of a Program?Are you ready to join an advanced team in a global company that manages the program milestone for the region and executes critical initiatives?Then it's...

Overview:We're searching for a Global Delivery Lead (GL) ready to focus on end-to-end responsibility of delivery, execution, client relationship, and growth for the assigned LOB.Strategically driving people management (retention and talent), best in class service, and providing visionary thinking by establishing a high-performance culture and continuous...

Bill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedThe Facilitator provides a warm and welcoming environment to our new hires through facilitation of both corporate and client specific...