Support Engineer I, Alexa Enterprise Support

Associate's degree in Computer science or IT related field, or 2+ year's IT systems or relevant experience- Advanced experience with one or more of the following Operating Systems; Windows, Mac OS, Linux- Intermediate experience with one or more of the following Active Directory, Exchange Management, and SharePoint Management- Intermediate experience in...

As a leading provider of cloud security solutions, Zscaler serves over 450 Forbes Global 2000 organizations worldwide.We're looking for a talented Sr. Product Support Engineer to join our team and provide expert technical support to customers.Job Description:This role involves working with customers who require longer-term support and more frequent...

Job SummaryThe Operations Director - Alexa Data Services will lead a cross-functional team responsible for delivering high-quality annotated data to support AI/ML model development. This role requires a strategic thinker with excellent communication skills and the ability to drive organizational change using relevant data and business rationale.Manage...

About UsAt Microsoft Corporation, we are on a mission to empower every person and organization on the planet to achieve more. We strive to create life-changing innovations that impact billions of lives around the world.We are part of the Customer Experience & Success (CE&S) organization, responsible for designing and implementing the end-to-end customer...

Netskope is seeking an experienced Enterprise TAC Engineer to join our team. As the primary point of contact for dealing with top-class IT administrators, you will work on escalated support issues, critical incident response tasks, and general support tickets. You will collaborate with support managers, engineering, and product management to improve...

Job Description: As a Technical Tester, you will be responsible for performing testing on Amazon Devices to ensure functionality of new and existing Alexa Smart Property features. You will also identify issues that could impact the customer experience and collaborate with our Quality Assurance Engineering team to resolve them.

Azure Technical Support PositionWe are seeking an Enterprise Support Professional to join our Azure Platform Technical Support team. This role involves providing technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.About the CompanyTek Experts is a tech services and support company dedicated to...

Customer Support Role OverviewWe serve some of the largest Fortune 500 companies that demand best-in-class customer support. As a Cloud Support Engineer, you will be the primary point of contact for dealing with top-class IT administrators.Your responsibilities include:Being the primary point of contact for technical support and escalation cases

Overview:We're seeking a customer-oriented Tech Support Engineer (Back up & Recovery) Level to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...

About Our Company: Splunk Inc is a global leader in the development of unified security and observability platforms. Our mission is to empower organizations to build a safer and more resilient digital world. We pride ourselves on being a best place to work, with a strong commitment to diversity, equity, and inclusion.Job Description: We're seeking a talented...

**Mission Overview**ADECT Team at Amzn Support Srvcs Costa Rica is committed to setting customers free in life by delivering an instantly familiar and always-available personal assistant, Alexa. To achieve this mission, we are seeking a highly motivated and skilled Software Development Engineer.The primary responsibility of the ADECT Monitoring team is to...

About the RoleThis Inside Sales Engineer I position is a key part of our sales team, providing essential support to customers and internal stakeholders.

**Job Overview**The Enterprise Support Specialist role involves providing technical support and leadership in creating and delivering technology solutions.Key responsibilities include understanding customer businesses, designing effective solutions, and implementing technical designs in accordance with agreed-upon plans.Occasionally, you may be responsible...

Overview:We're seeking a customer-oriented, multilingual Tech Support Engineer 2 - Portuguese to work on behalf of our client to resolve difficult customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.**Driving exceptional outcomes with...

Job DescriptionWe are looking for a skilled Enterprise Support Specialist to join our Support Engineering team. In this role, you will assume direct responsibility for assigned accounts, drive exceptional service, and act as a customer advocate. You will gain understanding of our partner's technical infrastructure and environment, hardware, and/or...

**Duties and Responsibilities**The major responsibilities of the Customer Support Engineer include effectively diagnosing and resolving Ovation product related issues for customers and internal Emerson PWS engineers.Therefore, in addition to good interpersonal skills, the engineer should possess excellent technical troubleshooting skills and be familiar with...

About the Role: We are seeking a skilled Software Quality Assurance Specialist to join our team at Amzn Support Srvcs Costa Rica. In this role, you will be responsible for testing Amazon Devices and identifying issues that could impact the experience of Alexa Smart Property customers.Job Responsibilities:Perform thorough testing on Amazon Devices to ensure...

**Duties and Responsibilities**The major responsibilities of the Customer Support Engineer include effectively diagnosing and resolving Ovation product related issues for customers and internal Emerson PWS engineers.Therefore, in addition to good interpersonal skills, the engineer should possess excellent technical troubleshooting skills and be familiar with...

Overview:We're seeking a customer-oriented Technical Support Engineer (Developer) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...

Key ResponsibilitiesThe Alexa Data Team Lead will be responsible for managing both people and processes within the data operations team. Key responsibilities include:Managing day-to-day operations, including supervising team members and planning workflows.Developing and implementing training programs to enhance team performance.Celebrating successes and...