Sales Account Manager
hace 6 días
**Company Description** About us, but we'll be brief**
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.
In addition, for the last five years we've been named in the **100 "World's Most Innovative Companies" by Forbes Magazine**.
Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We are 23,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Job Description** Role Summary**
Experian Automotive is growing in Costa Rica
We are in need of Sales Account Managers to manage, grow, and retain our business relationships with Automotive Dealers across the United States.
This role will be assigned a territory of automotive dealer or dealer group accounts and will be responsible for managing, retaining, and expanding our account base.
**Key Responsibilities**:
- Manage account base comprised of franchised and independent auto dealers while providing an excellent customer experience
- Daily proactive client engagement through outbound dialing to ensure clients are utilizing our products, obtaining value, and satisfied with our service
- Manage and respond to dealer requests and inquiries regarding product utilization, contract and billing questions, customer disputes, and cancellations
- Coordinate internal resources to ensure client requests are satisfied in a timely fashion
- Onboard new dealers that have been sold by Experian Account Executives and resellers.
Onboarding includes managing process to ensure product is implemented and provide product training to end users
- Retain accounts by negotiating contract renewals
- Sell into assigned account base following a proven sales process
- Present additional Experian product offerings that will help dealers meet their goals and objectives
- Maintain customer contact database and sales/retention processes
- Collect and present "voice of customer" feedback to product team for product improvement opportunities
- Collaborate and team with peers, including internal and external business partners
- Attend trade shows and offsite client meetings as needed
**Qualifications**
- Bachelor's Degree or equivalent experience within automotive retail or SAAS
- 2 year of sales, account management, or customer service experience within automotive retail or SAAS
- Must be fluent in English.
- Experience within high touch "outbound call center" environment
- Experience solving complex customer problems with positive outcomes
- Excellent oral and written communication skills
- V-suite level servicing and contract negotiation experience preferred
- Experience with proven sales or account management methodology
- Self-starter, strong personality, and ability to network
- Effective presentation skills
- Proven track record of sales or account management success
- Proficient with standard CRM's and Microsoft Office Products
- Ability to travel when needed, up to 10%
**What you'll bring**
These roles are responsible for retaining roughly 800 AutoCheck accounts worth over $6M in annual revenue.
Regular engagement while providing an excellent client experience will help the Auto BU retain and grow revenue.
**Additional Information**
**_
This is a permanent home-based role in Costa Rica.
No relocation available._**
**Culture at Experian**
**Our uniqueness is that we truly value yours.
**
Experian's culture, people, and environments are key differentiators.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Our uniqueness is that we truly celebrate yours.
Experian's culture and people are key differentiators.
We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on.
Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few.
Check out Expe
-
Sales Account Manager
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Sales & Business DevelopmentSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...
-
Account Manager
hace 6 días
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThe Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution.The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...
-
Automotive Lender Account Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HomeDepartment: Sales & Business DevelopmentSchedule: Full Time**Company Description**:Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers,...
-
Cloud Services Provider Account Manager
hace 5 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoSgf Global is seeking a skilled Cloud Services Provider Account Manager to join our team. This role will be responsible for executing targeted sales campaigns in the NORAM region.The successful candidate will manage the end-to-end sales process, from lead generation to post-sale implementation and revenue tracking. Effective communication and collaboration...
-
Account Relationship Manager
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Overview:We are Experian, a global information services company that empowers businesses to make informed decisions. Our team is looking for a talented individual to fill the role of Account Relationship Manager. As an Account Relationship Manager, you will be responsible for building strong relationships with our clients and ensuring their needs are...
-
Data Quality Account Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe are committed to helping organizations unlock the power of data to make informed decisions and drive business success. Our Data Quality Account Manager will play a critical role in building and maintaining strong relationships with our clients, identifying new business opportunities, and delivering tailored solutions that meet their unique needs.The ideal...
-
Account Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Description We need an Account Manager to manage, grow, and retain our business relationships with.You will be assigned a territory and will manage, retain, and expand our account base.You will be reporting directly to the VP of Sales of Experian Partner Solutions.Main Responsibilities Develop strong relationships with existing clients by researching and...
-
Aws Smb Sales Account Manager
hace 5 días
San Francisco, Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completo5-8 years of experience in direct field working with medium-sided business accounts in Costa Rica, Guatemala and Panama.- 5+ years of technology sales experience with a focus on outside sales (quota-carrying)- 5+ years of experience in positioning and selling technology in new customers and new market segments- 5+ Years of experience in proactively growing...
-
AWS Regional Sales Account Manager
hace 5 días
San Francisco, Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completoAmazon Web Services (AWS) is seeking an experienced sales professional to join our team in Costa Rica. This role requires a strong understanding of cloud technology and the ability to communicate complex ideas to both technical and non-technical stakeholders.Key ResponsibilitiesDrive revenue growth in a defined account list or industry vertical.Meet or...
-
Junior Account Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThis position is responsible for driving account revenue, new sales and retention within Individual Investor portfolio.Junior Account Managers will collaborate with internal and external partners, to actively pursue new business within their defined book, and will be accountable for the commercial close of all deals and retention of current revenue with a...
-
Account Relationship Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Palo Alto Networks A tiempo completoCompany Description**Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for better.We...
-
Sales Contract Manager
hace 7 días
San Francisco, Heredia, Costa Rica Ttec Digital A tiempo completoCompany OverviewTtec Digital is a company that specializes in providing exceptional customer experiences. We strive to create a work environment where employees feel valued and supported.Job DescriptionWe are seeking a Sales Contract Manager to join our Client Success Management team. This is a remote, Costa Rica based opportunity. As a Renewal Sales...
-
Strategic Account Growth Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionThis is an Individual Contributor role at Amazon Support Services Costa Rica Srl. As a Sr. Strategic Account Manager, you'll work directly with sellers to provide guidance, support, and insights to drive growth across their Amazon businesses.About the RoleAnalyze data and trends to identify, action, and/or influence long term in order to...
-
Account Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Sales & Business DevelopmentSchedule: Full Time**Company Description**:Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one...
-
Renewal Sales Manager
hace 7 días
San Francisco, Heredia, Costa Rica Ttec Digital A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process.Our vision is the same, a place where employees know they can thrive.TTEC Digital is looking for a Renewal Sales Manager to join our Client Success Management team.This is a remote, Costa Rica based...
-
Strategic Account Growth Manager
hace 4 días
San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completoCompany Overview\Pts Consulting Services is a leading consulting firm that helps businesses grow and thrive in today's competitive market.\Job Description\We are seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for developing and implementing strategic plans to manage and grow client...
-
Commercial Credit Account Manager
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAbout the JobThe Commercial Credit Account Manager is responsible for managing sales over the phone, educating clients on their commercial credit files, and handling requests and general questions. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.Key ResponsibilitiesManage...
-
Account Development Manager
hace 6 días
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoJob SummaryThe Account Manager plays a vital role in driving revenue growth and retaining existing customers through effective relationship management and solution delivery.Key Responsibilities- Maintain deep customer relationships to drive account revenue retention and growth- Collaborate with internal partners to deliver exceptional service and valuable...
-
Sales Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob OverviewThe Sales Manager is accountable for proactively soliciting and handling sales opportunities. Ensuring business is turned over properly and in a timely fashion for proper service delivery.
-
Sales Manager
hace 1 semana
San Francisco, Heredia, Costa Rica World Business Lenders, Llc A tiempo completoAbout World Business Lenders ( Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base of small and medium sized businesses throughout the United States that lack access to traditional funding.WBL is a U.S. based company with a 100% remote workforce.This is a remote Contract/Consultant...